Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elma Sheikh

Summary

Result-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

1
1
year of professional experience

Work History

Lead Trainer

Smoothie King
04.2024 - 04.2025
  • Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
  • Managed a team, effectively delegating tasks and monitoring performance to maintain high-quality training delivery.
  • Promoted a culture of continuous learning within the organization by regularly sharing industry trends and best practices among employees.
  • Teamed with 3 managers to brainstorm ways to enhance and improve training effectiveness.
  • Developed and delivered up-to-date training information to enhance employee performance, boosting employee efficiency 70%.

Lead Baker

Bigdash
12.2023 - 04.2024
  • Consistently produced high-quality, tasty Arab baked goods, such as baklava, harissa, knafeh, and more for customers and ensuring satisfaction.
  • Collaborated with team members and management to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.

Server

Opa!
12.2023 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Associate of Science - Food Science

Dallas College of Culinary Arts
Dallas, TX
05-2026

Skills

  • Expert in leading teams, motivating employees, and delivering strong results
  • Consistently enhance company image and drive business success through strategic design and communication
  • Proficient in communicating issues to management and driving top-down solutions for effective results
  • Strong team player in large projects, driving efficiency and ensuring timely delivery of results through effective collaboration

Languages

English
Native or Bilingual
Bengali
Native or Bilingual
Spanish
Limited Working

Timeline

Lead Trainer

Smoothie King
04.2024 - 04.2025

Lead Baker

Bigdash
12.2023 - 04.2024

Server

Opa!
12.2023 - 04.2024

Associate of Science - Food Science

Dallas College of Culinary Arts

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