Elmar Gonzalez
Washington,DC
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at La Taberna Del Alabardero by streamlining food delivery and improving order accuracy. My adept time management and effective team collaboration skills ensured peak productivity, contributing to a noticeable performance improvement in fast-paced settings.
Offering positive attitude and strong desire to learn and grow within hospitality industry. Brings ability to quickly adapt and understand importance of maintaining clean and organized dining area. Ready to use and develop multitasking and time management skills in Food runner role.
Energetic and reliable individual with positive attitude and excellent teamwork skills. Possesses strong understanding of maintaining cleanliness and organization in fast-paced environments, ensuring tables are promptly cleared and reset. Committed to providing exceptional support to team, enhancing overall dining experiences for guests.
Overview
9
9
years of professional experience
Work History
Busser and Food Runner
Tosca
08.2019 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Food Runer
La Taberna Del Alabardero
02.2023 - 12.2027
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
Food Runner
La Piquette
04.2019 - 11.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Education
GED -
Youthbuild Public Chárter School
Washington, DCSkills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Team collaboration
- Professional appearance
- Food running
- Performance improvement
- Food safety
Timeline
Food Runer
La Taberna Del Alabardero
02.2023 - 12.2027
Busser and Food Runner
Tosca
08.2019 - Current
Food Runner
La Piquette
04.2019 - 11.2023
GED -
Youthbuild Public Chárter School
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