Elmar Loor
New York,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Joe & The Juice
New York, New York
02.2025 - Current
- Trained and mentored team members on product preparation and customer service standards.
- Ensured compliance with health and safety regulations in food handling practices.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Served as a role model for other employees by demonstrating professional behavior at all times.
Server
Sugarfish by Sushi Nozawa
New York, USA
08.2021 - 09.2024
- Demonstrated excellent customer service skills by greeting guests, taking food and beverage orders, and ensuring satisfaction with each transaction.
- Acquired in-depth knowledge of menu offerings and made recommendations based on guests' preferences and dietary restrictions.
- Streamlined operational efficiency by accurately handling payments, maintaining a clean and organized workspace, and reducing order discrepancies.
- Maintained a positive and professional demeanor during high-pressure situations, and successfully resolved customer complaints.
Client Advisor
Bloomingdales
New York, USA
11.2018 - 05.2021
- Performed repeated transactions to grow personal sales.
- Utilized the software B-Connected to maintain client files and personal information.
- Maintained a wide range of knowledge about the products, features, and benefits, to share and upsell merchandise to customers.
- Collaborated with team members to meet sales goals and complete tasks efficiently, resulting in achieving monthly sales targets.
Assistant Manager
Sweetgreen
New York, USA
09.2016 - 06.2018
- Help run the daily operations of the store to keep everything organized and efficient.
- Support and encourage the team to deliver great service, and create a welcoming environment for every guest.
- Make sure our food quality, cleanliness, and safety standards are always being met.
- Step into a leadership role when the general manager is away, to keep things running smoothly.
- Assisted in training new team members on company policies and procedures.
Front Desk Associate
Henry J. Carter Specialty Hospital
New York, USA
05.2016 - 12.2016
- Ensured patients were prepared for their appointment by informing them of the needed paperwork for their visit.
- Managed proper upkeep of electronic documents regarding confidential patient information in an online medical database.
- Screened telephone calls in a pleasant and professional manner to address all the patients' concerns in a fast and effective manner.
- Collaborated with medical staff to support patient care initiatives effectively.
- Greeted guests upon arrival and provided excellent customer service.
Education
Bachelor of Science - Fashion Business Management
Fashion Institute of Technology
New York, NY05.2023
Some College (No Degree) - Central Service Technician Certificate
LaGuardia Community College
Long Island City, NYSkills
- Microsoft Office proficiency
- Spanish fluency
- Time management
- Oral communication
- Cash handling
- Food safety compliance
- Operational efficiency
- Team collaboration
- Sales strategies
- Computer skills
- Customer service
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
Central Service Technician (CST)
Timeline
Shift Supervisor
Joe & The Juice
02.2025 - Current
Server
Sugarfish by Sushi Nozawa
08.2021 - 09.2024
Client Advisor
Bloomingdales
11.2018 - 05.2021
Assistant Manager
Sweetgreen
09.2016 - 06.2018
Front Desk Associate
Henry J. Carter Specialty Hospital
05.2016 - 12.2016
Bachelor of Science - Fashion Business Management
Fashion Institute of Technology
Some College (No Degree) - Central Service Technician Certificate
LaGuardia Community College