Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elmarie Mason

Pepper Pike,OH

Summary

STATEMENT OF INTEREST : Organized, detail oriented, great at multi-tasking,. Computer skills with the ability to learn fast. Having a positive problem solving nature and also possess good communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

30
30
years of professional experience

Work History

Real Estate Agent

Keller Williams Living
10.2022 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations
  • Negotiated, facilitated, and managed real estate transactions

Real Estate Agent

J. Harvey Realty Co., LLC
01.2017 - 10.2022
  • Listing sellers houses in listing system
  • Assist customers with selling of their homes
  • Assist home buyers with finding homes to purchase
  • Help renters find houses and/or commercial properties to lease
  • Data entry, Filing, Customer service via land line and in person
  • Private documents keeping.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advised clients on market conditions and property value for informed decision-making.
  • Presented purchase offers to sellers for consideration.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Advertised client properties through websites, social media, and real estate guides.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Prepared and presented contracts and other legal documents to clients.
  • Developed new business and managed new and existing clients.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.

Police Officer

City Of Cleveland
01.2001 - 01.2014
  • Responsible for enforcing State and Local laws —Responding to police radio assignments —Monitoring Missing Person reports and completing follow-ups— First contact with civilians who came into district— Testify in court— Data entry— Filing — Faxing— Answering phones— Writing reports for civilians— Completed required training to be an police officer and maintaining Peace officer certificate.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Apprehended offenders and conducted interviews and interrogations.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.

Security Guard

Burns Security
01.2000 - 01.2001
  • Lakewood High School — Monitoring students — Monitoring entrance doors
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Scheduler Clerk

City of Cleveland
01.1998 - 01.2000
  • Aging Department — Schedule appointment for elderly for cleaning services— answering phone— Filing— Faxing— Data Entry.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Confirmed appointments, communicated with clients, and updated client records.

Payroll Clerk

Cleveland Municipal Schools
01.1997 - 01.1998
  • Data entry — Answering employees calls
  • Completed payroll accurately and timely to meet employee expectations
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes
  • Calculated wages, deductions and bonuses in accordance with company policies
  • Responded to employee questions and requests for information in timely and knowledgeable fashion
  • Managed and updated employee benefits information

Bankruptcy Department clerk

Chase Financial
01.1994 - 01.1997
  • Data entry — Answering Customer calls — Filing —
  • Faxing.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

Real Estate License -

Hondros College
Independence, OH
08.2017

No Degree - EPA

State of Ohio
Cleveland, OH
10.2011

LEAD Abatement Contractor License

LEAD Abatement School
Euclid
09.2011

Business Administration

Cuyahoga Community College
Cleveland, OH

Diploma - Basic Studies, Accounting, Typing, Cooking

West Technical High School
Cleveland, OH
06.1988

Skills

  • Customer Service - Typing - Filing - Multi-Tasking - Office Management - Oral and
  • Written Communication skills - MS Office
  • Telephone Etiquette
  • Billing and Invoicing
  • Mail Processing
  • Office Support
  • Receiving Deliveries
  • Supply Tracking
  • Serve Customer Needs
  • Accounts Payable and Accounts Receivable
  • Information Updates
  • Materials Organization
  • Verbal and Writing Communication
  • Information Inputting
  • Buyer contracts
  • Property tours and inspections

Timeline

Real Estate Agent

Keller Williams Living
10.2022 - Current

Real Estate Agent

J. Harvey Realty Co., LLC
01.2017 - 10.2022

Police Officer

City Of Cleveland
01.2001 - 01.2014

Security Guard

Burns Security
01.2000 - 01.2001

Scheduler Clerk

City of Cleveland
01.1998 - 01.2000

Payroll Clerk

Cleveland Municipal Schools
01.1997 - 01.1998

Bankruptcy Department clerk

Chase Financial
01.1994 - 01.1997

Real Estate License -

Hondros College

No Degree - EPA

State of Ohio

LEAD Abatement Contractor License

LEAD Abatement School

Business Administration

Cuyahoga Community College

Diploma - Basic Studies, Accounting, Typing, Cooking

West Technical High School
Elmarie Mason