Elmas Celikkiran
Daly City,CA
Summary
Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Hostess / Busser
Mykonos Meze House
09.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Cashier
Aegen Delight
02.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Server
Tuba Restaurant
03.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Hostess
Mett Social Living Hotel
05.2021 - 10.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor Of Tourism - Tourism Guidence
Balikesir University
Turkey / BalikesirSkills
- Server Support
- Complaint Handling
- Customer Service
- Reservations Management
- Guest Complaint Resolution
- Menu Memorization
- Guest Seating
Languages
Turkish
Native or Bilingual
Timeline
Hostess / Busser
Mykonos Meze House
09.2023 - Current
Server
Tuba Restaurant
03.2023 - 08.2023
Cashier
Aegen Delight
02.2023 - 09.2023
Hostess
Mett Social Living Hotel
05.2021 - 10.2022
Bachelor Of Tourism - Tourism Guidence
Balikesir University
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