Elmira Hasanzada

• Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
• Monitored and controlled data upload, checking for successful data import and quality.
• Performed routine tasks under direct supervision and within established procedures and guidelines.
• Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Evaluated account and service histories to identify trends, using data to mitigate future issues.

• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Developed and executed comprehensive business requirements gathering process, resulting in 20% reduction in project timeline and improved stakeholder satisfaction

GPA 3.70

GPA 3.77