Elmira “Michelle” Thompson
Oklahoma City,OK
Summary
Proven Advanced Certified Medication Aide with a track record of improving patient outcomes at Shiftkey. Skilled in medication administration and HIPAA compliance, demonstrating exceptional organizational skills and compassionate care. Excelled in fast-paced environments, enhancing team collaboration and patient care standards.
Overview
12
12
years of professional experience
Work History
Advanced Certified Medication Aide
Shiftkey
08.2021 - Current
- Contributed to effective pain management practices through careful assessment of patients'' needs and appropriate intervention strategies when necessary.
- Managed complex medical cases involving multiple medications by prioritizing tasks efficiently based on individual patient needs.
- Improved patient outcomes by accurately administering medications and monitoring responses.
- Ensured compliance with state regulations and facility policies through proper handling, storage, and disposal of medications.
Lead Acma
Featherstone Assisted Living
03.2023 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Business Office Assistant
South Ridge Assisted Living
07.2018 - 05.2021
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Developed correspondence letters, memos, and emails.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Improved workflow processes by identifying areas of inefficiency and proposing viable solutions for implementation.x
- Maintained inventory levels of office supplies to prevent shortages that could disrupt daily operations.
- Assisted human resources department in administering benefits packages for employees while maintaining confidentiality of sensitive information.
Medical Records Clerk
Intermedix
08.2013 - 02.2018
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Education
No Degree - Home Health Aide
Shadow Nusing
Oklahoma City, OK12-2024
No Degree - Shadow Nursing
Advanced Medication Aide
Oklahoma City, OK01-2019
No Degree - Certified Nurses Aide
Victory CNA Academy
Oklahoma City, OK01-2016
High School Diploma -
Macomb High School
Macomb, OK05-2006
Skills
- Multitasking efficiency
- Organizational growth
- Vital signs monitoring
- HIPAA compliance
- Compassionate care
- Medication reconciliation
- Dosage calculation
- Daily living assistance
- Patient care
- Patient observation
- Privacy and confidentiality
- Patient assessments
- Specimen collection
- Safety management
- Medication administration
- Healthcare regulations
- Emergency response
- Resident support
- Medical records management
- Records updating
- Regulatory compliance
- Walking rounds
- Willingness to learn
- Distribution recordkeeping
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Vital signs
- Basic life support
- Excellent communication
- Direct patient care
- Empathy and compassionate care
- CPR certification
- Organizational skills
- Team collaboration
Timeline
Lead Acma
Featherstone Assisted Living
03.2023 - 01.2025
Advanced Certified Medication Aide
Shiftkey
08.2021 - Current
Business Office Assistant
South Ridge Assisted Living
07.2018 - 05.2021
Medical Records Clerk
Intermedix
08.2013 - 02.2018
No Degree - Home Health Aide
Shadow Nusing
No Degree - Shadow Nursing
Advanced Medication Aide
No Degree - Certified Nurses Aide
Victory CNA Academy
High School Diploma -
Macomb High School
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