Elmon Reaves Jr
Chicago,IL
Summary
Results-driven professional with entrepreneurial and management experience. Builds and sustains strong relationships with co-workers and clients while leading teams effectively. Utilizes business acumen and sound judgment to achieve organizational objectives.
Overview
22
22
years of professional experience
Work History
Owner /General Maintenance Worker
Reaves Cleaning Emporium, Inc
Chicago, Illinois
05.2004 - Current
- Managed daily operations of cleaning service to ensure client satisfaction.
- Maintained records of preventive maintenance activities, parts used, labor hours and other data related to facility maintenance.
- Supervised staff scheduling and task assignments for efficient workflow.
- Coordinated supply orders and inventory management for cleaning supplies.
- Resolved customer inquiries and complaints to uphold company reputation.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Implemented quality assurance processes to ensure product excellence.
- Led startup and creation of operational procedures and workflow planning.
- Enhanced operational performance by developing effective business strategies, systems and procedure
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored progress by establishing plans, budgets and measuring results.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Mitigated business risks by working closely with staff members and assessing performance.
- Inspected equipment and reported issues to ensure operational efficiency.
- Followed safety protocols while using various maintenance tools and chemicals.
- Assisted with installing and maintaining electrical and power systems during remodeling projects.
- Inspected buildings and equipment to identify necessary repairs or replacement .
- Followed correct procedures for handling, transporting and disposing of new and recycled materials .
- Developed strategic plans to increase profitability and efficiency.
- Followed correct procedures for handling, transporting and disposing of new and recycled materials .
Owner /General Worker
Reaves Cleaning Emporium, Inc
Chicago
05.2004 - Current
Education
GED
Chicago, ILSkills
- Inventory management
- Budgeting
- Quality control
- Strategic planning
References
References available upon request.
Timeline
Owner /General Maintenance Worker
Reaves Cleaning Emporium, Inc
05.2004 - Current
Owner /General Worker
Reaves Cleaning Emporium, Inc
05.2004 - Current
GED