Elmon Walters Jr., SGT
Camp Pendleton South,CA
Summary
Innovative Computer and Information Systems Manager with proven experience in leading IT departments, managing complex projects from conception to implementation. Skilled in optimizing team dynamics, integrating new technologies, and developing strategies that significantly improve productivity. Demonstrated ability to enhance system operations and streamline workflow processes across various platforms, ensuring operational excellence and robust IT infrastructure support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Information Systems Security Manager - Chief
MCIWest MCB PNDL G6 ISSM
Camp Pendleton South, CA
08.2024 - Current
- Implemented security controls to protect sensitive data from unauthorized access or modification.
- Identified potential threats to network resources and recommended appropriate countermeasures.
- Performed regular system audits to monitor compliance with security policies.
- Created detailed reports on security incidents and vulnerabilities for management review.
- Developed and maintained security policies, procedures, and standards to ensure the confidentiality, integrity, and availability of information systems.
Data / Networking Systems Chief
1st MAW, MAGC-18, MWCS-18
Okinawa, Japan
01.2023 - 08.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
Network Systems Chief
31st Marine Expeditionary Unit - Det-18
Okinawa, Japan
12.2023 - 06.2024
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Completed routine maintenance and repair.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Data Systems Chief
1st MLG CLR-17
Camp Pendleton South, CA
07.2019 - 12.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Operated a variety of machinery and tools safely and efficiently.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Network Services Supervisor
MCIW MCB PDNL G6 ISC
Camp Pendleton South, CA
08.2021 - 07.2022
- Managed and maintained all aspects of the network services infrastructure, including hardware, software and operating systems.
- Analyzed system logs to identify potential problems, implemented solutions and provided technical support to users.
- Installed new hardware and software components in accordance with established procedures.
- Monitored system performance to ensure optimal operation of the entire network environment.
- Configured user accounts, profiles and access rights according to company policies.
- Resolved connectivity issues between various sites across the wide area network.
- Created detailed documentation for existing networks that included diagrams, configurations and troubleshooting steps.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
- Implemented and provided technical support for voice services and equipment.
- Conferred with network users about solutions to existing system problems.
- Consulted users to determine areas in need of improvement.
- Analyzed intricate server issues and supported large enterprise and business-critical applications.
Data Systems Supervisor
1st MLG G6 / LNOC
Camp Pendleton South, CA
04.2020 - 10.2021
- Analyzed and implemented data structures to ensure optimal system performance.
- Developed, tested and maintained database systems for new applications.
- Provided technical support for users in troubleshooting issues related to data management systems.
- Created user access profiles and established security protocols for data access.
- Monitored system performance and identified areas for improvement.
- Conducted regular maintenance of databases to ensure accuracy of information stored within them.
- Performed capacity planning activities to ensure sufficient resources are available when needed.
- Managed the integration of multiple databases into a single unified system.
- Researched emerging technologies related to data storage, retrieval and analysis.
- Coordinated cross-functional teams comprised of developers, analysts, operations personnel and other stakeholders in order to facilitate successful project completion.
- Tracked system usage metrics in order to optimize resource allocation.
- Provided training on proper use of databases as well as associated hardware and software components.
- Managed data gatekeeping by receiving information, translating and overseeing documents within file management system.
- Resolved information access issues, troubleshooting to improve customer and internal data entry and access.
- Assisted with upholding and fortifying digital security systems to protect valuable and confidential information.
- Made hardware, software and data storage improvements and evaluated system performance.
- Developed redundant systems and procedures for disaster recovery and archiving to maintain data protection.
Education
Associate of Applied Science - Communications of Multimedia
Full Sail University
Winter Park, FL11-2022
High School Diploma -
Miami Norland Senior High School
Miami, FL06-2010
Master of Science - Information Technology
Western Governors University
Salt Lake City, UTSkills
- Compliance Management
- Vulnerability assessments
- Network Security
- Disaster Recovery Planning
- Security plans of action
- Patch management
- Network security audits
- Cybersecurity policy development
- Intrusion Detection
- Firewall configuration
- Incident Response
- Data Encryption
- Government policy compliance
- Application security
- Public Speaking
- Forensic analysis
- Powershell Scripting
- Microsoft Power Apps Building
- Java
- C
Accomplishments
- NAVY AND MARINE CORPS ACHIEVEMENT AWARDS - PROFESSIONAL ACHIEVEMENT IN THE SUPERIOR PERFORMANCE OF HIS DUTIES WHILE SERVING AS DATA SYSTEMS ADMINISTRATOR, LOGISTICS NETWORK OPERATIONS CENTER PLATOON, G-6, 1ST MARINE LOGISTICS GROUP
- CREATED 3 MICROSOFT POWER APPS FOR DATABASE QUERIES TO ENABLE EFFIENCY FOR ASSET ACCOUNTABILITY AND TRACKING WITHIN COMPANIES AND MOBILE UNITS.
Certification
MICROSOFT POWER APPS ESSENTIAL
ITIL4
COMPTIA NETWORK+
COMPTIA SECURITY+
Timeline
Information Systems Security Manager - Chief
MCIWest MCB PNDL G6 ISSM
08.2024 - Current
Network Systems Chief
31st Marine Expeditionary Unit - Det-18
12.2023 - 06.2024
Data / Networking Systems Chief
1st MAW, MAGC-18, MWCS-18
01.2023 - 08.2024
Network Services Supervisor
MCIW MCB PDNL G6 ISC
08.2021 - 07.2022
Data Systems Supervisor
1st MLG G6 / LNOC
04.2020 - 10.2021
Data Systems Chief
1st MLG CLR-17
07.2019 - 12.2022
Associate of Applied Science - Communications of Multimedia
Full Sail University
High School Diploma -
Miami Norland Senior High School
Master of Science - Information Technology
Western Governors University
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