Elnailo Mushatt
Kansas City,MO
Summary
Dynamic leader and problem-solver with extensive experience as a Parking Lot Supervisor at Premier Parking. Excelled in implementing security measures and leveraging technology for operational efficiency, enhancing customer loyalty and ensuring HIPAA compliance. Skilled in conflict management and teamwork, adept at fostering guest relations and maintaining safety protocols. Proven track record of innovation and exceptional service in high-pressure environments.
Professional and reliable supervisor with strong leadership skills and focus on team collaboration. Adept at managing parking operations, ensuring safety protocols, and providing excellent customer service. Known for adapting to changing needs and achieving results through effective problem-solving and communication. Dependable and prepared to contribute meaningfully to organizational success.
Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals.
Overview
3
3
years of professional experience
Work History
Parking Lot Supervisor, Health Care
Premier Parking
02.2022 - Current
- Coordinated with other departments to ensure seamless integration of services for large-scale events.
- Implemented effective security measures, minimizing incidents of vehicle break-ins or thefts.
- Continuously sought opportunities for innovation in operations management, implementing new technologies as needed to stay competitive in the industry.
- Developed strong communication channels with local law enforcement agencies to address any security concerns swiftly.
- Managed an efficient team of parking attendants, ensuring timely service and optimal space utilization.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Provided exceptional customer service, resolving disputes or complaints in a professional manner.
Education
Bachelor of Science - Criminal Justice
Missouri Valley College
Marshall, MO05-2028
High School Diploma -
Central High School
Kansas City, MO05-2024
Skills
- Safety procedures
- Incident reporting
- Policy enforcement
- Traffic flow coordination
- Money handling
- Accurate record keeping
- Vehicular operation
- Oral communication
- Client service
- Guest relations
- Verbal comprehension
- Conflict management
- Clear spoken communication skills
- Teamwork and collaboration
- Customer service
Affiliations
- Kansas city public schools
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Woodworking
- Baking
- Reading
- Fundraising Events
- Enjoy hobbies that combine physical activity with outdoor explorationy
- Enjoy hobbies that combine physical activity with outdoor exploration
- Video Gaming
- Hiking
- High-Intensity Interval Training
- Camping
- Yoga
- Fashion and Style
- Volunteering with youth sports programs as a [role]
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Timeline
Parking Lot Supervisor, Health Care
Premier Parking
02.2022 - Current
Bachelor of Science - Criminal Justice
Missouri Valley College
High School Diploma -
Central High School
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