ELNAZ PARSA
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Own Business
Own Business
10.2021 - Current
- Improved town operations by streamlining internal processes and implementing best practices.
- Enhanced community engagement through regular public meetings, surveys, and social media updates.
- Developed and managed annual budgets, maintaining fiscal responsibility and ensuring efficient allocation of resources.
- Boosted employee morale and productivity by fostering a supportive work environment with open communication channels.
Hotel Supervisor
Hotel Unique
05.2014 - 07.2019
- Enhanced guest satisfaction by implementing personalized services and catering to individual needs.
- Reduced guest complaints by ensuring consistent delivery of high-quality services throughout the hotel.
- Led training sessions for new hires, fostering a positive work environment that emphasized teamwork and communication.
- Managed hotel reservations, coordinating with various departments to ensure seamless guest experiences from arrival to departure.
- Developed strong relationships with local businesses and event organizers, promoting hotel services and driving referral bookings.
Swim School Manager
Sport Club
02.2010 - 05.2014
- Enhanced swim school reputation by consistently delivering high-quality swimming instruction and maintaining excellent customer satisfaction.
- Developed and implemented innovative lesson plans for various age groups, resulting in improved student progress and retention rates.
- Managed a team of swim instructors, providing ongoing training and support to ensure top-quality instruction across all classes.
- Oversaw the daily operations of the swim school, ensuring efficient scheduling, staff management, and facility maintenance.
- Identified areas for improvement within the swim program and implemented changes accordingly, resulting in increased student satisfaction levels.
- Managed financial aspects of the swim school including budgeting, revenue tracking, and expense control to ensure profitability.
- Ensured compliance with industry regulations regarding facilities maintenance protocols while maintaining clean pool area at all times.
Swim Coach
Swim Club
06.2000 - 10.2008
- Enhanced swimmer performance by implementing personalized training plans and technique corrections.
- Collaborated with other coaches to develop effective team training strategies and practice schedules.
- Increased team unity through regular team-building exercises and events, fostering a supportive environment for athletes.
- Assisted in organizing successful swim meets, managing logistics, and coordinating volunteers.
- Promoted a healthy lifestyle among athletes by providing guidance on nutrition habits and recovery methods in addition to physical training protocols.
Lifeguard
Swim Club
06.2000 - 10.2008
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
Education
Bachelor of Arts - Portuguese Literature
Sumare
Sao Paulo Brazil 04.2023
Bachelor of Arts - Physical Education Teaching And Coaching
Marmara University
Istanbul Turkey 2004
Skills
- Procurement Management
- Organizational Leadership
- Meeting facilitation
- Problem-solving abilities
- Excellent Communication
- Effective Communication
- Public Policy
- Reliability
- Meeting Preparation
- Decision-Making
- Team Collaboration
- Customer Service
- Goal Setting
Languages
English
Full Professional
Turkish
Native or Bilingual
Arabic
Limited Working
Portuguese
Native or Bilingual
Persian
Native or Bilingual
Timeline
Own Business
Own Business
10.2021 - Current
Hotel Supervisor
Hotel Unique
05.2014 - 07.2019
Swim School Manager
Sport Club
02.2010 - 05.2014
Swim Coach
Swim Club
06.2000 - 10.2008
Lifeguard
Swim Club
06.2000 - 10.2008
Bachelor of Arts - Portuguese Literature
Sumare
Bachelor of Arts - Physical Education Teaching And Coaching
Marmara University
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