Elnette Stevenson
Winston-Salem,NC
Summary
CyberSecurity student with experience in fast-paced environments, retail, and remote data accuracy. Seeking customer service roles and internships in the IT field. Strong communication and customer service skills. Proficient in Microsoft Office software and HTML & CSS.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Dairi-O
Winston-Salem, NC
04.2024 - Current
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Cashier
Cookout Resturant
Winston-Salem, NC
08.2023 - 03.2025
- Maintained a high level of accuracy in processing cash and credit card transactions
- Maintained a secure and efficient cash-handling process.
- Ensured hygienic conditions in the restaurant by regularly sanitizing work surfaces and equipment
- Followed safety standards while operating kitchen equipment.
- Delivered excellent customer service by initiating friendly conversations upon customer arrival.
Sales Associate
Bed, Bath & Beyond
Durham
07.2021 - 07.2023
- Elevated customer satisfaction by providing personalized assistance
- Cultivated long-terms customer relationship through attentive service
- Boosted Sales revenue through effective product knowledge and recommendations
- Exceeded sales targets by proactively identifying customer’s needs
- Organized merchandise displays to optimize visual appeal and sales.
Data Entry Analyst
Confidential Company
01.2023 - 06.2023
- Enhanced data accuracy through meticulous annotations
- Analyzed data sets to identify trends and insights
- Prepared summaries or reports based on collected data for management review.
- Contributed to improve data quality by identifying anomalies
- Collaborated with teams to ensure the timely completion of data projects.
Education
Associate in Information Technology, Cybersecurity -
Forsyth Technical Community College
Winston-Salem, NC08.2025
Skills
- Product Sales
- Inventory Control
- Merchandising knowledge
- Retail Store Operations
- Cash Register Operation
- Simulation Modeling
- Network Security
- Customer Service
- Communication
- Problem Solving
- Proficient in MS Excel, Word, and PowerPoint
- Palo Alto Cybersecurity Foundation Certified
- HTML & CSS
- Health Code Compliance
- Customer Engagement
- Inventory Restocking
Certification
- Pala Alto Network CyberSecurity Academy
- CISCO Network Basic Course
- CISCO Network Devices and Initial Configuration
Timeline
Crew Member
Dairi-O
04.2024 - Current
Cashier
Cookout Resturant
08.2023 - 03.2025
Data Entry Analyst
Confidential Company
01.2023 - 06.2023
Sales Associate
Bed, Bath & Beyond
07.2021 - 07.2023
Associate in Information Technology, Cybersecurity -
Forsyth Technical Community College
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