Elnora Grant DNP
VANCOUVER,WA
Summary
Qualified Director of Nursing with a proven track record at Providence Portland Medical Center, excelling in quality improvement with a solid background in managing nursing teams, optimizing patient care processes and aligning efforts with organizational goals. Known for collaborative approach, commitment to excellence, and achieving strategic objectives.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Clinical Operations Nurse Manager
Providence Portland Medical Center
03.2021 - Current
- Led 2 specialized teams (Cardiology and IV Therapy) with a total of 75 direct reports.
- Turnover maintained below 15% by creatively focusing on caregiver experience through connection with music, activities, games, huddles, and 1:1 check ins.
- Patient Experience YTD score ranked 5th in the region by prioritizing caregiver experience and leader rounding 3 consecutive years..
- Leader in an organization with a bargaining unit for more than 20 years.
- Collaborate to create new nursing protocols for PIV removal and NPO timing pre cardiac procedure.
- Advocate for staffing resources and adjustment to staffing grid to meet current unit needs through analysis of trends.
- Successful management of replacement workers in two work stoppages while maintaining high quality care.
- Decrease HAPIs by 50% from 2022 to 2023 through collaboration with the Unit Based Council in developing successful lead measures.
- Decrease overtime by more than 50% through creative staffing with lead measures that included adding perdiem staff, creating new positions to fill scheduling gaps, and cross training staff.
- Succession planning, by promoting leadership responsibilities, higher education, and advancement opportunities with core and relief charges
- Develop training program for the Vascular Access Team through collaboration with vendors for skill validation, competence, hands on training and ongoing support..
- Policy review monthly with policy lead to mitigate changes that would negatively impact current practice.
- Workflow review monthly, updating and purchasing products to enhance operational efficiency within departments.
- Led quality assurance initiatives, identifying areas for improvement in clinical practices and patient safety.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control, de-escalate situations, and develop necessary action plans.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices like bedside report..
- Established performance metrics, promoting accountability among nursing staff and improving service delivery.
Assistant Head Nurse/Core Charge
Providence Portland Medical Center
06.2014 - 03.2021
- Coordinated patient care plans with multidisciplinary teams to enhance treatment outcomes.
- Mentored nursing staff in best practices and compliance with healthcare regulations.
- Implemented quality improvement initiatives, increasing patient satisfaction scores significantly.
- Oversaw daily nursing operations, ensuring adherence to established protocols and standards.
- Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
- Promoted a culture of continuous improvement through participation in quality assurance initiatives and audits.
Relief Charge Nurse
Providence Portland Medical Center
06.2001 - 06.2014
- Supervised nursing staff, ensuring adherence to best practices and regulatory standards.
- Developed and implemented patient care protocols to enhance quality and safety outcomes.
- Mentored junior nurses, fostering professional development and improving team performance.
- Collaborated with interdisciplinary teams to coordinate comprehensive patient care plans.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Education
Doctor of Nurse Practice (DNP) - Family Nurse Practitioner
Washington State University
Vancouver, WA05-2018
Bachelor of Science - Nursing
University of Portland
Portland, Oregon, ORNo Degree - Mission Leadership Institute
University of Providence
Montana03-2023
No Degree - Nursing
University of Phoenix
Tempe, AZ04-2014
Skills
- Staff management
- Critical thinking
- Quality improvement
- Department management
- Multitasking and organization
- Performance improvement
- Staff coaching and mentoring
- Budget management
- Compliance oversight
- Conflict management
Accomplishments
- Hospital CLABSI rate cut by more than 50% 2020 to 2021-2023 by evaluating and updating use of specific central line dressings.
- Reduced PICC line migrations in multiple ministries by more than 50% by collaborating with leaders regionally to share knowledge and learnings.
- Highest Patient Experience scores at more than 80% annually 3+ years in a row by prioritizing caregiver experience and leader rounding.
- Developed housewide educational resource (IVT Sharepoint site) through collaboration with a team of 22 through shared governance.
- Zero CLABSI, CAUTI, and CDIFF annually by managing compliance expectations, supporting staff, and completing audits.
- Certification rate increase by more than 50% in one year in both IV Therapy and Cardiac Telemetry through 1:1 check ins, shared governance, and peer influence and reaching goal of more than 75% certification rate in same timeframe.
Affiliations
American Nurses Association (ANA)
Northwest Organization of Nurse Leaders (NWONL)
American Association of Nurse Practitioners (AANP)
DNPs of Color
Certification
- Registered Nurse License - 1995-current
- Advanced Cardiac Life Support 1995-current
- Progressive Care Certification 2005-current
Timeline
Clinical Operations Nurse Manager
Providence Portland Medical Center
03.2021 - Current
Assistant Head Nurse/Core Charge
Providence Portland Medical Center
06.2014 - 03.2021
Relief Charge Nurse
Providence Portland Medical Center
06.2001 - 06.2014
Doctor of Nurse Practice (DNP) - Family Nurse Practitioner
Washington State University
Bachelor of Science - Nursing
University of Portland
No Degree - Mission Leadership Institute
University of Providence
No Degree - Nursing
University of Phoenix
Committee Work
Professional Governance; Leader support for the Quality of Care Council
Housewide Staffing Committee member
Restraint Committee member
Heart Failure Committee; unit level
Research Group