Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elodia Contreras

WEATHERFORD,TX

Summary

Dedicated Certified Nursing Assistant with strong skills in patient care, vital sign monitoring, and emotional support. Committed to fostering a supportive environment that enhances residents' well-being.

Overview

5
5
years of professional experience

Work History

Certified Nursing Assistant

Genesis HealthCare
Los Angeles, California
02.2017 - 04.2018
  • Supported residents with daily living activities and personal care needs to enhance their independence and comfort.
  • Delivered emotional support and companionship to residents, fostering a nurturing environment during care routines.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Collaborated with team members to ensure high-quality patient care delivery.
  • Facilitated activities of daily living, including bathing, grooming, and dressing, to promote residents' dignity and well-being.
  • Served meals to patients in their rooms and assisted with feeding.

Customer Service Representative

Forest Lawn Memorial Park
Los Angeles, California
12.2016 - 04.2017
  • Responded to customer inquiries via phone and in-person, ensuring clarity and satisfaction.
  • Processed payments while maintaining accurate financial records, contributing to operational integrity.
  • Provided emotional support and compassion to grieving families.
  • Maintained a clean and welcoming environment for visitors and families.
  • Answered customer inquiries and provided accurate information regarding products and services, enhancing customer understanding and trust.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Customer Service Representative

Curacao Retail
Vernon, California
11.2012 - 10.2013
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved customer issues with knowledgeable and friendly service, contributing to high customer satisfaction.
  • Responded to customer inquiries via phone and in-person, enhancing customer experience.
  • Educated clients on available services and options at the facility.
  • Coordinated with various departments to streamline service delivery.

Education

High School Diploma -

Smart Horizons
Pompano Beach, FL
03-2026

Skills

  • Patient care
  • Vital sign monitoring
  • Patient advocacy
  • Effective communication
  • Team collaboration
  • Emotional support

Languages

Spanish
Professional

Timeline

Certified Nursing Assistant

Genesis HealthCare
02.2017 - 04.2018

Customer Service Representative

Forest Lawn Memorial Park
12.2016 - 04.2017

Customer Service Representative

Curacao Retail
11.2012 - 10.2013

High School Diploma -

Smart Horizons
Elodia Contreras