Eloi Chery-Kirklin

• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Trained new team members on procedures, customer service, and sales techniques.
• Prepared products following restaurant, health, and safety standards and procedures.
• Became familiar with products to answer questions and make suggestions.
• Operated cash register to ring up final bill and process various forms of payment.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Stocked shelves to organize aisles in assigned department.
• Accurately operated cash register to process customer payments.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Replenished serving stations with fresh food and cleaned up spills.
• Documented customer orders and conveyed special requests to kitchen staff.
• Brewed coffee and tea and changed out drink station syrups.
• Completed milkshakes and ice cream desserts for customers.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
• Prepared salads, soups and sandwiches for customers.
• Backed up servers by setting up trays and completing some food deliveries.
• Observed customer purchases in line and differentiated between standard portions.
• Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
• Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

As a Park Quality Ambassador at Sesame Place, I had many responsibilities, ensuring that the park is clean, safe, and enjoyable for all guests. Some of my duties were:

• Monitoring assigned park areas and facilities to ensure safety and security for scheduled events and daily users.
• Communicating with guests and developing positive relationships with park users by providing assistance and information.
• Enforcing park regulations as appropriate and informing law enforcement of disturbances as needed.
• Conducting regular inspections of park facilities and equipment to ensure they are in good working order.
• Identifying and reporting any maintenance or safety issues to the appropriate personnel.
• Assisting with park events and activities as needed.

This is a great opportunity to work in a fun, fast-paced environment while making a positive impact on the guest experience.

• Greeted customers and clients to create welcoming atmosphere.
• Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
• Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
• Assisted team with operational policies and procedures to drive services.