Well-qualified Human Resources Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Goal-oriented Human Resources Specialist with 20 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
20
20
years of professional experience
Work History
Human Resources Specialist
United States Physical Disability Agency
01.2019 - 11.2021
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Managed payroll processing and benefits to compensate employees for service rendered.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Handled administrative requirements, maintained records and submitted operational reports.
Coordinated activities of subordinate personnel to support mission success.
Monitored and assessed mission progress and provided updates to command.
Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Integrated intelligence activities into other military operations, plans and programs.
Sorted and delivered materials to different work areas and staff.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Responded to critical supply chain issues and devised contingency solutions to mitigate supply chain risk or inbound or outbound logistics disruptions.
Coordinated and administered logistics actions to support property transactions and accountability programs.
Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
Recognized, documented, and advised on removal of hazards.
Liaised with management and employees enable smooth communication regarding safety procedures.
Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
Created and maintained compliant work environment.
Conducted periodic compliance audits and reviews to identify areas of improvement.
Senior Human Resources Manager
1st Space Brigade
08.2018 - 01.2019
Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
Created programs to reduce turnover and improve employee engagement in daily business process.
Designed employee surveys to evaluate employee satisfaction.
Structured compensation and benefits according to market conditions and budget demands.
Organized and carried out weekly status meetings to inform staff of developments, goals and tactics as well as best practices suggestions to drive success.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Human Resources Sergeant
53D Signal Battalion
02.2016 - 08.2018
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Reviewed and screened applicant resumes to identify qualified candidates.
Resolved employee complaints and grievances successfully through mediation and collaboration.
Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Coordinated technical training and personal development classes for staff members.
Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Inspected worksites, practices, and gear for compliance with established safety standards.
Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
Recognized, documented, and advised on removal of hazards.
Inspected facilities for adherence to fire, hazard, and safety guidelines.
Collaborated with other departments to integrate safety in all aspects of organization.
Reviewed complaints and claims from workplaces about civil rights, determined validity and helped build satisfactory resolutions.
Interviewed persons involved in equal opportunity complaints to verify case information.
Collaborated with various agencies and workplaces to extend workplace understanding and enhance compliance.
Monitored implementation and impact of guidelines for nondiscriminatory employment practices.
Monitored employees for compliance with equal opportunity laws, identified violations and implemented corrective action.
Excellent communication skills, both verbal and written.
Wrote and disseminated materials outlining EO policies and procedures.
Trained more than 500 personnel in human resources policies and procedures related to equal workplace opportunities.
Operation Sergeant
18th Human Resources Company
10.2014 - 02.2016
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed systems and procedures to improve operational quality and team efficiency.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Analyzed and reported on key performance metrics to senior management.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reported issues to higher management with great detail.
Postal Supervisor
18th Human Resources Company Forward
10.2013 - 10.2014
Assisted customers in determining proper postal service to align with individual needs.
Efficiently and kindly handled customer complaints and issues to increase satisfaction rates by 100%.
Hired, trained and evaluated performance of 12 employees.
Developed and maintained detailed reports of all post office activities using Automated Military Postal System.
Developed and maintained detailed reports of all post office activities using excel.
Managed daily operations of five-employee post office.
Managed flow, operations and management services for over 50 daily post office visitors.
Increased productivity by 75% through streamlining supply procedures and daily post office operations.
Maintained [Number100% accuracy through closely auditing and reviewing Custodian of Postal Effect documents.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Trained and evaluated performance of 12 employees.
Managed flow, operations and management services for over 75 daily post office visitors.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Cultivated interpersonal skills by building positive relationships with others.
Developed and maintained courteous and effective working relationships.
Worked flexible hours across night, weekend and holiday shifts.
In Processing Non-Commissioned Officer in Charge
USAG Fort Bragg Replacement Company
05.2012 - 10.2013
Handled administrative requirements, maintained records and submitted operational reports.
Coordinated activities of subordinate personnel to support mission success.
Led team in developing strategic plans to meet operational objectives.
Trained and mentored personnel in combat operations and tactics.
Monitored and assessed mission progress and provided updates to command.
Planned and coordinated movements of personnel and equipment.
Created contingency plans to address unexpected scenarios.
Prepared and delivered reports and briefings.
Established and maintained effective communication with staff and community organizations to promote high quality customer care.
Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Human Resources Non-Commissioned Officer
546th Transportation Company
06.2009 - 05.2012
Oversaw screening of senior enlisted and officer promotion boards and monitored and processed personnel actions.
Evaluated and prepared reports and data on strength of personnel and established duty assignments of enlisted personnel.
Answered routine questions or obtained technical answers from specialist for personnel programs.
Reviewed legal documentation and recommended appropriate actions or forwarded to higher headquarters for resolution.
Assisted in preparation for and executive command level inspections for personnel and administration areas.
Kept abreast of implementation of new policy statements, regulations and directives issued by higher headquarters for administrative and personnel activities.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Resolved employee complaints and grievances successfully through mediation and collaboration.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Developed and coordinated employee training programs to improve productivity and performance.
Liaised between multiple business divisions to improve communications.
Human Resources Sergeant
USAG Mannheim
02.2002 - 06.2009
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Reviewed and screened applicant resumes to identify qualified candidates.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Developed and coordinated employee training programs to improve productivity and performance.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Reduced process gaps while supervising employees to achieve optimal productivity.
Established and maintained effective communication with staff and community organizations to promote high quality customer care.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
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