ELOISA CEBALLOS
Fort Worth,TX
Summary
Resourceful Coordinator with 15 years of experience leading cultural change through staffing and business unit realignment. Collaborative and proactive advisor to senior leaders. Highly skilled in communications, mentoring, vetting potential employees and building teams with diverse skill sets. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
14
14
years of professional experience
Work History
Recruitment & Talent Selection Coordinator
Arlington Independent School District
03.2023 - Current
- Support the human resources function of the district through recruitment of qualified candidates
- Support the larger staffing function to include substitute services, participation in external recruiting events, utilization of candidate selection instruments, candidate sourcing through electronic databases, posting of positions, and other administrative support as required
- Designing and implementing talent acquisition strategies to support the growth of the organization
- Investigate, refer, or address employee relations issues with individual substitutes and temporaries as appropriate and as directed Designing and implementing talent acquisition strategies to support the growth of the organization
- Continually foster and develop recruitment-related contacts for candidate sourcing including teacher preparation programs, universities, and other recruiting resource organizations
- Act as an intermediary for Substitute Services with campus and department administration
- Organize substitute/temporary employee new hire orientation and assimilation events.
Talent Acquisition Coordinator - Crisis Management Specialist
Mental Health and Mental Resources
01.2020 - 03.2023
- Responsible for the overall recruitment efforts for the organization
- Designing and implementing talent acquisition strategies to support the growth of the organization
- Extensive outreach to customers, schools, and agencies to support the initiatives of MHMR and the Human Resources Department
- Delivers high-quality service to customers by matching contract and temporary employees' skills with customers' needs in a fast-paced environment with multiple deadlines
- Builds and maintains professional relationships with external agencies, schools, employees, and HR staff
- Provides analytical and detailed reports to the HR department
- Responsible for full cycle posting and closing of jobs
- Performs a variety of tasks unique and varied to each specific program
- Requires direct face-to-face interaction with executive-level positions
- A person must be comfortable with presentations and speaking in a large group.
Logistics Customs Specialist /Broker Associate
DSV Air & Sea
Lancaster, TX
04.2022 - 08.2022
- Classify import items and notify Customs to determine appropriate import duties
- Train and advise team members in areas of Customs regulations, classification, and valuation
- Maintain a high level of expertise in all areas of US Customs regulations, including customs clearance processes, classification, and valuation
- Perform regular review of trade publications as well as attend all (CBP) customs sponsored seminars in assigned area
- Perform audit review on all assigned brokerage files and payments to customs
- Initiate and develop written procedures, as assigned, for handling each account served by the team, including billing, classifications, valuation rules, schedule of fees, Customs correspondence, post-entry process, and any other related information
- Manage the appropriate databases to reflect these procedures
- Receive, review, and process high-volume and/or complex import transactions for an assigned base of accounts, including the classification and valuation of goods
- Arrange both delivery and the invoicing of the import account for services rendered
- Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence
- Adhere to all domestic and international shipping regulations
- Communicate with clients, coworkers, and supervisors in a clear, concise, and timely manner.
Bilingual Lead
Northwest Independent School District
Justin, TX
07.2013 - 12.2019
- Accomplish various projects and tasks as outlined by the Human Resources manager or generalist
- Maintain the electronic bulletin boards
- Maintain human resources records by creation and submission of records for new hires, transfers, terminations, changes in job classifications, and leaves of absence
- Assist with new hire orientation packets; may conduct new hire orientation
- Research and resolve issues as they arise
- Document human resources actions by completing forms, reports, logs, and records
- Ensure displays and forms in employee break rooms are updated
- Accomplish various projects and tasks as outlined by Human Resources manager or generalist
- Prepare Budget reports for the Superintendent and Board of Trustees
- Manage meeting room bookings for the Administration Building
- Serve as the Spanish translator for the district
- Greet and assist visitors and district personnel entering the administration building
- Handle routine information requests from callers and visitors
- Assist the public, staff, and students as needed
- Fully utilize the established visitor check-in and out procedures using the Raptor system
- Established positive communication with parents in daily conversation and formal conferences.
Bilingual Administrative & Support Services Recruiter
AmerisourceBergen Specialty/Group-Lash Group
Frisco, TX
02.2010 - 07.2013
- Initiate and maintain contracts with Home Health Agencies and Nurse Consultants
- Direct interaction with Nurses, Home Health Agencies, Nurse Consultants, MD's, Specialty Pharmacies, and clients
- Perform data entry and update databases per specific program guidelines
- Initiate, schedule, and confirm patients and sites in-services by gathering critical information
- Responsible for managing daily activities within a defined territory including verifying and resolving license and compliance issues
- Responsible for processing waivers and mailing of literature per specific program guidelines
- Initiate and maintain contracts with Home Health Agencies and Nurse Consultants
- Responsible for transcribing patient and medical notes from a system in a timely manner
- Prepare some client and internal reports as needed
- Compensation packages and maintain fair employee pay levels
- Updated personnel handbooks and individual records to keep filed accurate and detailed
- Delivered targeted advice on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches
- Gathered information about each position and related occupation with employee interviews, field observations and industry research
- Maintained strong working knowledge of Department of Labor's Fair Labor Standards Act and other regulations
- Assisted with administration of bonuses, cash incentives for home offices and executive programs.
Education
Bachelor of Science -
Liberty University
Leadership and Management Certification -
Liberty University
Master Human Services Counseling (in progress) -
Liberty University
Associates of Arts -
Tarrant County College District
United South High School
Skills
- Knowledge of business and management principles involved in strategic, human resources modeling, and leadership techniques
- Policies and Procedures
- Grant Development
- Excellent communication skills
- Customer service-oriented
- Mental Health
- Team building
- Conference planning
- HIPAA compliance knowledge
- Excellent planning skills such as scheduling, logistics, and organizational communication to effectively plan, promote and execute an event
- Global recruitment
- Talent management
- Applicant Tracking Systems
- Candidate Sourcing
- Identify training needs as it relates to recruitment, sourcing, and substitutes and make the necessary arrangements for that training to be delivered
- Regularly communicate with the substitute population on campus news, training opportunities, policies/procedures, etc
- Identify recruiting needs based on demand to satisfy specific district requirements
- Track candidates throughout the hiring process to ensure the cycle time of hire is kept to a minimum
- Use consistent methodology to develop and extend offers including necessary incentives for applicant acceptance, internal equity considerations, and appropriate market-based salary range placement dependent upon experience
- Communicate effectively throughout the process with all stakeholders including the hiring manager, internal HR management, peers, and applicant
- Enter postings as directed into both internal and external databases for candidate attraction
- Attending job fairs as directed to support candidate sourcing activities
- Screen candidates as directed for available positions
- Work with third-party agencies as directed for candidate development
- Respond to questions regarding the application and hiring process via phone, email, and/or in person
- Prepare reports and perform other related administrative duties as required and/or needed
- Assist and/or conduct interviews for various positions as needed
- Manages the temporary order management process from receiving to completing a technical assignment while communicating with managers and respective business managers
- Maintains records on the job posted activities as required
- This position includes resume and application prescreening for managers on specific jobs as assigned
- Comprehends complex job requisitions requirements on job descriptions
- Responds to and qualifies job postings efficiently and timely in a fast-paced environment
- Processes form letters generated by the applicant tracking system
- Conducts candidate reference checks for specified jobs as needed
- Enters skill codes information accurately while maintaining and updating the existing computer database for job profiles
- Troubleshoots to resolve problems or complaints of applicants, customers, and/or staffing agencies and/or employees
- Administers and/or coordinates service quality training and quality performance training for professional growth to better serve the programs
- Optimized sourcing networks and used proactive methods to direct source candidates
- Developed and updated tracking spreadsheets for process monitoring and reporting
- Generated reports detailing findings and recommendations
- Supported creation of detailed, technical financial models to value potential acquisition targets
- Collected, arranged, and input information into database system
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Developed effective improvement plans in alignment with goals and specifications
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Educated staff on organizational mission and goals to help employees achieve success
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
- Evaluated staff performance and provided coaching to address inefficiencies
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Prepared variety of different written communications, reports, and documents
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Delivered services to customer locations within specific timeframes
- Classify import items and notify Customs to determine appropriate import duties
- Train and advise team members in areas of Customs regulations, classification, and valuation
- Maintain a high level of expertise in all areas of US Customs regulations, including customs clearance processes, classification, and valuation
- Perform regular review of trade publications as well as attend all (CBP) customs sponsored seminars in assigned area
- Perform audit review on all assigned brokerage files and payments to customs
- Initiate and develop written procedures, as assigned, for handling each account served by the team, including billing, classifications, valuation rules, schedule of fees, Customs correspondence, post-entry process, and any other related information
- Manage the appropriate databases to reflect these procedures
- Receive, review, and process high-volume and/or complex import transactions for an assigned base of accounts, including the classification and valuation of goods
- Arrange both delivery and the invoicing of the import account for services rendered
- Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence
- Adhere to all domestic and international shipping regulations
- Communicate with clients, coworkers, and supervisors in a clear, concise, and timely manner
- Negotiated contracts and prepared paperwork to manage accurate and legal sales of residential, commercial and land properties
Applications Software
- IBM
- ABI system
- MyAvatar
- Power BI
- CargoWise
- EFinance
- LaserFiche
- Applitrack
- Skyward
- Canvas
- TREx
- TEA
- Purchase Orders (PO's) CATI
- Patient Plus
- Citrix
- SurveyMonkey
- SharePoint
- SalesForce
- GNSS
- THERACALL
- KYNAMRO
- Adobe
- Nitro Pro
- Patient Access
- Outlook
- Microsoft office
- Google Docs
- Raptor System
- ADP
- KRONOS
- Cadient Talent
Timeline
Recruitment & Talent Selection Coordinator
Arlington Independent School District
03.2023 - Current
Logistics Customs Specialist /Broker Associate
DSV Air & Sea
04.2022 - 08.2022
Talent Acquisition Coordinator - Crisis Management Specialist
Mental Health and Mental Resources
01.2020 - 03.2023
Bilingual Lead
Northwest Independent School District
07.2013 - 12.2019
Bilingual Administrative & Support Services Recruiter
AmerisourceBergen Specialty/Group-Lash Group
02.2010 - 07.2013
Bachelor of Science -
Liberty University
Leadership and Management Certification -
Liberty University
Master Human Services Counseling (in progress) -
Liberty University
Associates of Arts -
Tarrant County College District
United South High School
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