ELOISA CEBALLOS

Work History

Recruitment & Talent Selection

Arlington Independent School District

03.2023 - Current

Support the human resources function of the district through recruitment of qualified candidates
Support the larger staffing function to include substitute services, participation in external recruiting events, utilization of candidate selection instruments, candidate sourcing through electronic databases, posting of positions, and other administrative support as required
Designing and implementing talent acquisition strategies to support the growth of the organization
Investigate, refer, or address employee relations issues with individual substitutes and temporaries as appropriate and as directed Designing and implementing talent acquisition strategies to support the growth of the organization
Continually foster and develop recruitment-related contacts for candidate sourcing including teacher preparation programs, universities, and other recruiting resource organizations
Act as an intermediary for Substitute Services with campus and department administration
Organize substitute/temporary employee new hire orientation and assimilation events
Facilitated communication between different departments in order to resolve issues quickly
Coordinated with other departments to ensure projects were completed on time and within budget
Maintained calendars of upcoming events, meetings and deadlines
Monitored inventory levels and ordered additional supplies as needed
Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines
Conducted interviews with potential candidates for open positions within the organization
Drafted reports summarizing progress on various projects for upper-level management review
Assisted with the preparation of presentations for senior management meetings
Conducted regular training sessions for staff members on new software programs or processes
Developed and implemented communications plans for internal stakeholders
Managed website content including design updates, graphics creation, copywriting
Coordinated production of marketing materials such as videos, podcasts
Developed metrics to measure the effectiveness of various campaigns and initiatives
Analyzed customer feedback data from surveys or focus groups to identify areas of improvement in messaging strategy.
Streamlined interview scheduling for efficiency, coordinating with hiring managers and candidates to ensure a smooth process.

Talent Acquisition Coordinator

Crisis Management Specialist Mental Health and Mental Resources

12.2019 - 03.2023

Responsible for the overall recruitment efforts for the organization
Designing and implementing talent acquisition strategies to support the growth of the organization
Conducted initial screenings of resumes and applications to determine qualifications and suitability for posted positions
Developed job postings and worked with internal teams to ensure accuracy of job descriptions
Created and maintained relationships with recruitment agencies, universities, colleges, and other external resources to identify potential candidates
Coordinated interviews between hiring managers and potential candidates; scheduled meetings as needed
Conducted reference checks for final round candidates prior to extending an offer
Extensive outreach to customers, schools, and agencies to support the initiatives of MHMR and the Human Resources Department
Delivers high-quality service to customers by matching contract and temporary employees' skills with customers' needs in a fast-paced environment with multiple deadlines
Builds and maintains professional relationships with external agencies, schools, employees, and HR staff
Provides analytical and detailed reports to the HR department
Responsible for full cycle posting and closing of jobs
Performs a variety of tasks unique and varied to each specific program
Requires direct face-to-face interaction with executive-level positions
A person must be comfortable with presentations and speaking in a large group
Facilitated group discussions among participants in order to identify challenges faced by refugees
Provided direct case management services to clients, including needs assessment, goal setting, service planning, monitoring progress, and referrals
Provided translation services between English-speaking staff members and non-English speaking clients
Assisted in the orientation of newly arrived refugees, providing information about local resources and services
Participated in team meetings to discuss client cases and develop strategies for successful integration into the community
Maintained detailed records of client interactions using a computerized database system
Advocated on behalf of refugees facing legal issues or discrimination due to their status as immigrants and refugees
Coordinated transportation for clients by arranging rides or scheduling appointments with volunteer drivers
Assisted in developing funding proposals for programs designed to support refugee populations
Analyzed large datasets to identify trends, patterns and correlations for business insights
Gathered requirements from stakeholders to design data models and reports
Translated raw data into meaningful information using statistical techniques
Optimized existing database structures for better performance on analytics tasks
Implemented machine learning algorithms like Linear Regression, Logistic Regression and Random Forest for classification and prediction purposes
Collaborated with stakeholders across the organization to understand their needs from a data perspective
Maintained documentation of all the processes related to Data Analysis
Performed quality assurance testing on newly developed reporting solutions
Developed scorecards that accurately measured success metrics
Defined KPIs based on collected data sources
Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets
Assessed clients' needs, developed service plans and monitored progress towards goals
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met
Provided crisis intervention support for clients in emergency situations
Developed individualized care plans with input from clients and their families
Collaborated with medical professionals to coordinate treatment plans for clients
Maintained accurate case records and documentation according to agency guidelines
Counseled clients on available resources within the community that could help meet their needs
Organized group activities to provide socialization opportunities for clients.

Logistics Customs Specialist /Broker Associate

DSV Air & Sea

04.2022 - 08.2022

Classify import items and notify Customs to determine appropriate import duties
Train and advise team members in areas of Customs regulations, classification, and valuation
Maintain a high level of expertise in all areas of US Customs regulations, including customs clearance processes, classification, and valuation
Perform regular review of trade publications as well as attend all (CBP) customs sponsored seminars in assigned area
Perform audit review on all assigned brokerage files and payments to customs
Initiate and develop written procedures, as assigned, for handling each account served by the team, including billing, classifications, valuation rules, schedule of fees, Customs correspondence, post-entry process, and any other related information
Manage the appropriate databases to reflect these procedures
Receive, review, and process high-volume and/or complex import transactions for an assigned base of accounts, including the classification and valuation of goods
Arrange both delivery and the invoicing of the import account for services rendered
Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence
Adhere to all domestic and international shipping regulations
Communicate with clients, coworkers, and supervisors in a clear, concise, and timely manner
Arranged delivery with consignees and handled after-hours and weekend shipments
Managed expeditious movement of cargo between sellers, storage and destination locations
Audited files to verify completeness and accuracy of paperwork to prevent errors
Maintained records of all transactions related to imports and exports in accordance with government regulations
Advised clients regarding proper methods of shipping goods across international borders
Analyzed data from various sources to identify trends in international trade activities
Developed strategies for minimizing import and export costs through careful planning and negotiation
Collaborated with logistics personnel to coordinate the timely delivery of goods.

Human Resources Administrative Assistant

Northwest Independent School District

07.2013 - 12.2019

Accomplish various projects and tasks as outlined by the Human Resources manager or generalist
Maintain the electronic bulletin boards
Maintain human resources records by creation and submission of records for new hires, transfers, terminations, changes in job classifications, and leaves of absence
Assist with new hire orientation packets; may conduct new hire orientation
Research and resolve issues as they arise
Document human resources actions by completing forms, reports, logs, and records
Ensure displays and forms in employee break rooms are updated
Accomplish various projects and tasks as outlined by Human Resources manager or generalist
Prepare Budget reports for the Superintendent and Board of Trustees
Manage meeting room bookings for the Administration Building
Serve as the Spanish translator for the district
Greet and assist visitors and district personnel entering the administration building
Handle routine information requests from callers and visitors
Assist the public, staff, and students as needed
Fully utilize the established visitor check-in and out procedures using the Raptor system
Established positive communication with parents in daily conversation and formal conferences
Safeguarded human resource information, maintaining employee confidence and protecting operations
Maintained confidential personnel files in accordance with applicable laws and regulations
Provided essential support to address individual HR needs of employees
Coordinated benefits administration activities such as enrollments, changes, terminations and transfers
Created training materials for new hires and provided orientation sessions
Partnered with senior HR team to communicate company standards and policies
Established and generated various reports to verify HR compliance
Maintained human resources records by processing applications and resumes
Developed and documented HR procedures to refine processes and drive compliance with policies.

Bilingual Administrative & Support Services Recruiter

AmerisourceBergen Specialty/Group-Lash Group

02.2010 - 07.2013

Initiate and maintain contracts with Home Health Agencies and Nurse Consultants
Direct interaction with Nurses, Home Health Agencies, Nurse Consultants, MD's, Specialty Pharmacies, and clients
Perform data entry and update databases per specific program guidelines
Initiate, schedule, and confirm patients and sites in-services by gathering critical information
Responsible for managing daily activities within a defined territory including verifying and resolving license and compliance issues
Responsible for processing waivers and mailing of literature per specific program guidelines
Initiate and maintain contracts with Home Health Agencies and Nurse Consultants
Responsible for transcribing patient and medical notes from a system in a timely manner
Prepare some client and internal reports as needed
Compensation packages and maintain fair employee pay levels
Updated personnel handbooks and individual records to keep filed accurate and detailed
Delivered targeted advice on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches
Gathered information about each position and related occupation with employee interviews, field observations and industry research
Maintained strong working knowledge of Department of Labor's Fair Labor Standards Act and other regulations
Assisted with the administration of bonuses, cash incentives for home offices, and executive programs
Reviewed resumes, conducted phone screens, and managed candidate pipelines
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications
Advertised and promoted open positions using social media and digital marketing procedures
Conducted in-depth interviews with top candidates to assess skills and fit
Provided hiring status updates to HR and managers for comprehensive oversight.

Summary

Work History

Recruitment & Talent Selection

Talent Acquisition Coordinator

Logistics Customs Specialist /Broker Associate

Human Resources Administrative Assistant

Bilingual Administrative & Support Services Recruiter

Overview

Education

Master Human Services Counseling -

Graduate Leadership and Management Certificate -

Bachelor of Science -

Associates of Arts -

High School Diploma -

Skills

Applications Software

Timeline

Work Availability

Work Preference

Work Type

Work Location

Important To Me

Accomplishments

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