Summary
Work History
Education
Skills
Timeline
BusinessAnalyst
Eloisa Etheridge

Eloisa Etheridge

Open
Cape Coral,FL

Summary

Proven to enhance client satisfaction and salon revenue at Conchita’s Barbershop, I am a State Licensed Cosmetologist with expertise in creative styling and advanced communication skills. Leveraging social media promotion and exceptional customer service, I successfully developed a loyal clientele base, contributing significantly to business growth.

Work History

Master Barber

Conchita’s Barbershop
  • Kept business compliant with applicable government standards.
  • Styled hair according to customer preferences.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Managed business customer service, responding to requests and concerns promptly.
  • Completed full and partial shaves with clippers and standard and straight razors.
  • Collaborated with team members for efficient scheduling and optimal salon operations.
  • Promoted business with effective sales and marketing strategies.
  • Contributed to a positive workplace culture by fostering teamwork, communication, and professionalism among colleagues.
  • Maintained a clean and hygienic work environment for the safety and comfort of clients and staff.
  • Devised marketing and sales strategies to maximize business success.
  • Assisted in marketing efforts to attract new clients through social media promotions, special events, and community involvement.
  • Mentored junior barbers on proper techniques, product usage, and client interaction.
  • Enhanced client satisfaction by providing personalized and precise haircuts, shaves, and grooming services.
  • Developed a loyal clientele base through exceptional customer service and attention to detail.
  • Increased overall salon revenue by upselling grooming products and additional services.
  • Educated clients on appropriate aftercare procedures as well as recommended products suitable for their hair type and needs.
  • Built rapport with clients through active listening skills, understanding their preferences, needs, and expectations.
  • Stayed current on industry trends by attending workshops, trade shows, and continuous education courses.

Caregiver

Kinship Center
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Assistant Manager

Truwood Products / Treeline Lumber
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Purchasing Agent

Monson Corporations
  • Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
  • Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Maintained complete documentation and records of all purchasing activities.
  • Ensured timely delivery of materials through effective planning and coordination with suppliers.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
  • Reduced lead times by implementing strategic inventory management practices.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Improved supplier relationships through regular communication and proactive problemsolving.
  • Supported company growth by identifying new suppliers and expanding the vendor base.
  • Achieved cost savings by negotiating contracts and securing favorable pricing with suppliers.
  • Optimized inventory levels by implementing demand forecasting techniques to minimize stockouts or excess inventory situations.
  • Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
  • Accepted and processed supply requests from staff, and placed orders per procedures.
  • Sourced and qualified bidders, obtained favorable pricing and finalized contracts.

Account Executive

Leading Staffing Solutions
08.2022
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

Account Executive

Ultra Personnel, LLC
10.2018
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
  • Prepared additional quotes for current clients to upsell products and services.

Education

Cosmetology - Cosmetology

Marinello School of Beauty - Burbank
Burbank, CA
08.2015

Abraham Lincoln High School Lincoln Heights CA
790 J St. Lincoln CA 95648
1989

Skills

  • Customer safety
  • Verbal communication strength
  • Cleaning and sanitation
  • Hairstyles knowledge
  • Clippers usage
  • Upselling Services
  • Sanitation Practices
  • Product Knowledge
  • Appointment Scheduling
  • Accurate money handling
  • Hair Coloring
  • Client Consultations
  • Texturizing techniques
  • Advanced Scissor Work
  • Social Media Promotion
  • Creative styling
  • Beard trimming skills
  • Customer service excellence
  • Advanced communication skills
  • State Licensed Cosmetologist

Timeline

Account Executive

Leading Staffing Solutions
08.2022

Account Executive

Ultra Personnel, LLC
10.2018

Master Barber

Conchita’s Barbershop

Caregiver

Kinship Center

Assistant Manager

Truwood Products / Treeline Lumber

Purchasing Agent

Monson Corporations

Cosmetology - Cosmetology

Marinello School of Beauty - Burbank

Abraham Lincoln High School Lincoln Heights CA
Eloisa EtheridgeOpen