Summary
Overview
Work History
Education
Skills
Timeline
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Eloisa Kiehle

Pleasanton,CA

Summary

Dynamic professional with experience at Amazon and Bay Auto Lease Inc., excelling in process improvement and workflow management. Proven ability to enhance team performance and accuracy, while fostering positive relationships. Microsoft Office knowledge and dedicated to continuous improvement, consistently achieving operational goals and enhancing customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Assistant Process Associate

Amazon
10.2016 - Current


  • Supported daily operations in a high-volume fulfillment center, including picking, packing, stowing, inventory and truck loading/unloading.
  • Acted as a point of contact between associates and leadership; communicated workflow instructions, resolved on-floor issues, and ensured team alignment with shift goals.
  • Consistently enforced and promoted Amazon’s safety standards by conducting stretch breaks, coaching peers, and recognizing safe work practices.
  • Contributed to the training and onboarding of new associates, helping reduce ramp-up time and improve productivity metrics.
  • Monitored inventory levels and quality standards, addressing discrepancies to maintain order accuracy and customer satisfaction.
  • Led small teams or production lines to meet hourly and daily performance targets, often exceeding efficiency and accuracy.

Assistant Manager

Bay Auto Lease Inc
05.1998 - 06.2013
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

Newark High
Newark, CA
06-1982

Skills

  • Microsoft office
  • Process flows
  • Workflow management
  • Continuous improvement
  • Process improvement

Timeline

Assistant Process Associate

Amazon
10.2016 - Current

Assistant Manager

Bay Auto Lease Inc
05.1998 - 06.2013

Newark High

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Eloisa Kiehle