Eloisa Mata
Round Lake,IL
Summary
Experienced Office Manager and administration professional with 21 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Resourceful Office Manager with experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres. Dependable office management professional experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency and instilling customer service excellence.
Overview
21
21
years of professional experience
Work History
Office Manager
Affinity Integrated Healthcare
Libertyville, IL
06.2003 - Current
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Processed payroll accurately ensuring all employees were paid on time.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Supervised staff members, organized schedules and delegated tasks.
- Reviewed files and records to obtain information and respond to requests.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Provided training to new hires on office policies and procedures.
- Managed, scheduled and coordinated office functions and activities for employees.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Organized company events including holiday parties, team building activities .
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Delegated work to staff, setting priorities and goals.
Education
Medical Assistant Diploma - Medical Assisting
Everest College - Skokie
Skokie, IL05-2012
High School Diploma -
Mundelein High School
Mundelein, IL05-2002
Skills
- Word and Excel Program
- Customer Service
- Data entry of Insurance and Patient payments
- Medical coding
- Billing Medical Insurance
- Leadership
- Bilingual
- Fast learner
- Hard worker
Languages
Spanish
Native/ Bilingual
Timeline
Office Manager
Affinity Integrated Healthcare
06.2003 - Current
Medical Assistant Diploma - Medical Assisting
Everest College - Skokie
High School Diploma -
Mundelein High School
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