Eloisa Salcedo-Urbina
Administrative Assistant II
Denver,CO
Summary
Proactive professional with a versatile administrative background. Known for strong attention to detail and team collaboration, successfully facilitating efficient processes and managing various administrative tasks to support organizational goals.
Overview
11
11
years of professional experience
Work History
Administrative Assistant II- Permit Processor
Colorado Department of Public Health & Environment
Glendale, CO
01.2024 - Current
- Enter data accurately into Microsoft Access to support efficient permit processing.
- Process and dispatch permits by printing and preparing envelopes for mailing.
- Utilize Microsoft Excel to accurately enter and manage data for efficient permit processing.
- Gather mail correspondence from the mailbox.
- Process daily deposits for permits, ensuring accurate and timely financial transactions.
- Enhance customer service by translating for clients in need.
- Communicate with inspectors to address inquiries regarding approved applications.
- Facilitated timely processing of Demolition applications through consistent client follow-ups for payments.
- Assume responsibilities of the Certification Coordinator as needed, ensuring uninterrupted workflow and compliance.
Enrollment Specialist
Denver Health Medical Center
DENVER , CO
06.2022 - 12.2023
- Conducted patient interviews to assess eligibility for medical assistance programs.
- Utilized EPIC, HT2, and CBMS software to efficiently enter and verify data, supporting seamless enrollment processes.
- Executed follow-up actions with patients, healthcare providers, and coworkers to facilitate positive outcomes.
- Processed applications by scanning and uploading to email and OnBase, ensuring proper record-keeping.
- Managed patient follow-up scheduling to maintain continuity in application progress.
- Efficiently processed 18-25 Medicaid and CICP/HDC applications monthly, ensuring accuracy and compliance with program requirements.
- Successfully attended and fulfilled all mandatory training sessions to align with departmental objectives.
Office Manager
Strive Preparatory Schools
Denver, Colorado
06.2014 - 06.2020
- Welcomed families, visitors, and staff to the building with prompt and professional service.
- Interpreted meetings effectively to facilitate understanding and collaboration.
- Translated documents with accuracy to support seamless communication across teams.
- Prepared and submitted all required documentation to secure compliance with state and Federal funding requirements.
- Established a streamlined filing system, ensuring easy access and comprehension of materials for all employees.
- Updated and maintained data for 365 students, ensuring accuracy and completeness.
Education
Some College (No Degree) -
Metropolitan State University of Denver
Denver, COSkills
- Data entry
- Team collaboration
- Customer service
- Documentation and recordkeeping
- Microsoft Excel
- Administrative support
Languages
Spanish
Native/ Bilingual
Timeline
Administrative Assistant II- Permit Processor
Colorado Department of Public Health & Environment
01.2024 - Current
Enrollment Specialist
Denver Health Medical Center
06.2022 - 12.2023
Office Manager
Strive Preparatory Schools
06.2014 - 06.2020
Some College (No Degree) -
Metropolitan State University of Denver
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