Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ELOM K AZIABOU

Hayward,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

8
8
years of professional experience

Work History

Associate Manager Quality Operations

Tesla Inc
07.2022 - 12.2023
  • Managed teams of over 50 employees within Quality Operations and Quality Engineering Departments, ranging from Quality Engineering Technicians to Quality Supervisors
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Assisted in recruiting, hiring and training of team members
  • Oversaw training and onboarding process for dozens hired employees within Quality Operations and Quality Engineering Departments.
  • Monitored key performance metrics to identify areas for improvement
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
  • Mentored, trained and developed numerous talented employees onto building extremely successful careers within Quality Operations and Production departments
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
  • Implemented innovative programs to increase employee loyalty and reduce turnover
  • Mitigated business risks by working closely with staff members and assessing performance
  • Reported issues to higher management with great detail
  • Coordinated with General Manager in different operational issues and promotional activities
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies

Quality Supervisor

Tesla Inc
02.2021 - 07.2022
  • Oversaw department by supervising daily operations, providing technical support and coordinating personnel.
  • Directed and supervised over 30 employees involved in product inspection and quality control procedures.
  • Evaluated Quality team Standard Work Instructions for overall functionality, identified opportunities for improvement and implemented changes to facilitate better outcomes.
  • Supported audits and led teams to fully investigate quality issues and root cause defects.
  • Trained workers in different departments such as Quality, Production, Quality Rework team and Manufacturing technicians team in improved procedures designed to enhance quality and eliminate errors.
  • Collaborated cross-functionally with supervisors from departments such as Production, Quality Engineering, Paint, BIW, Manufacturing Technicians and End of Line to coordinate effective solutions to systemic problems, resulting in direct reductions in error and rework rates.
  • Served as point of contact for individuals seeking Quality related information and worked to resolve customer conflicts and product issues.

Quality Engineering Technician

Tesla Inc.
09.2019 - 07.2021
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Reported on findings and made proactive and targeted recommendation to senior leaders
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Developed team communications and information for Quality meetings
  • Also trained over dozen Engineering Technicians, helping them master ins and outs of products and systems; as well as helping understand different requirements and importance of our work
  • Built strong rapport with team members and management in order to facilitate efficiency and productivity.
  • Implemented schematics, diagrams, and written, and verbal descriptions to effectively solve engineering and quality issues
  • Implemented quality assurance procedures to minimize non-conformances
  • Inspected diagnosed and repaired over 250 cars every day making sure products met quality assurance standards and customer satisfaction.

Acting Team Lead

Tesla Inc.
03.2019 - 09.2019
  • Delivered in-depth training to associates, imparting knowledge of best practice
  • Oversaw small group of 8-10 people, training them, helping them understand, manage and accomplish their daily tasks; as well as being responsible for overall quality leaving that area.
  • Helped improve production operations by showing clear connection between current policies and business results
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes
  • Resolved malfunctions with systems and programs through troubleshooting

Production Associate

Tesla Inc.
05.2018 - 08.2019
  • Learned and mastered all stations in production area as well as other areas; also acquired excellent knowledge of system used for manufacturing.
  • I have proven myself reliable by showing up to work everyday, on time, team wear and protective gear ready.
  • Also demonstrated team work and leader by working well with other associates; covering multiple stations when short on manpower, getting parts, catching defects, helping and encouraging team members to learn new stations, training them as well as explaining the importance of often neglected rules like Safety, Q.I.S. , 5S
  • As recognition of my hard work, I have also been awarded the "S/X Experience" for performing over and beyond, and multiple other recognition awards, as well as numerous positive Workday Feedbacks.

Operations Team Manager

1st Choice Fertilizer, Inc
04.2016 - 05.2018
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Trained over 20 new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Education

Foothill College
Los Altos, CA
05.2013

High School Diploma -

American International School of Lome (AISL)
Lome, Togo
06.2010

Skills

  • Creative and innovative
  • Performance Evaluations
  • Operations Management
  • Critical Thinking
  • Team Leadership Abilities
  • Continuous Improvement
  • Lean Manufacturing
  • Cross-Functional Communications
  • Staff Development

Languages

Native level speaking and writing in French and English.

Timeline

Associate Manager Quality Operations

Tesla Inc
07.2022 - 12.2023

Quality Supervisor

Tesla Inc
02.2021 - 07.2022

Quality Engineering Technician

Tesla Inc.
09.2019 - 07.2021

Acting Team Lead

Tesla Inc.
03.2019 - 09.2019

Production Associate

Tesla Inc.
05.2018 - 08.2019

Operations Team Manager

1st Choice Fertilizer, Inc
04.2016 - 05.2018

Foothill College

High School Diploma -

American International School of Lome (AISL)

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ELOM K AZIABOU