Elon Broadie
Miami,FL
Summary
Proactive professional with several years of work experience and proven knowledge of in-store promotions, inventory control, and loss prevention. Meticulous worker with experience in warehousing and logistics. Demonstrated ability to identify, troubleshoot, and resolve operational issues within tight deadlines. Proven track record of quickly and accurately fulfilling orders and shipping products. Hard-working student aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stage Hand
Rhino Staging & Events Production
02.2024 - Current
- Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
Stage Hand / Audio Tech , Light
Crew1
11.2023 - 02.2024
- Delivered exceptional audience experiences through meticulous attention to detail in prop placement and set arrangement.
- Assisted in the construction of custom set pieces for a more immersive theater experience.
- Maintained open communication lines with production teams to address any concerns or changes needed before curtain time.
- Assisted in all technical and practical effect setup for Type performances and broke down all equipment at close of each show.
HVAC Technician
Technicican
05.2023 - 11.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Customer Service Representative
Alorica
01.2023 - 05.2023
- Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints
- Determined charges for services requested and arranged for billing
- Assisted with training and mentoring new team members
Customer Service Representative
Bacon Inc.
04.2022 - 12.2022
- Handled customer complaints and inquiries in a courteous and efficient manner
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Built sustainable relationships and trust with customer accounts using open and interactive communication
- Analyzed and collected customer information to prepare product or service reports
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Responded to telephone inquiries and complaints following standard operating procedures
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Maintained an updated knowledge base of current products, services, pricing, promotions
Customer Service Representative
Standard Premium Finance
07.2021 - 03.2022
- Tracked all incoming calls and emails from customers using appropriate software applications
- Logged details of customer service calls in computer system following correct protocols
Customer Service Representative
Delta 5
04.2020 - 07.2021
- Assisted customers with product selection by providing detailed information about available products and services
Education
South Florida Air Conditioning Academy - Relevant Coursework
South Florida Air Conditioning Academy
Fort Lauderdale, FL11.2024
High School Diploma -
Homestead Senior High School
Homestead, FL01.2019
Skills
- Warehouse Management
- Supplier Collaboration
- Process Support
- Logistics Coordination
- Dedicated Professional
- Flexible Problem Solver
Certification
- HVAC EPA 1
- HVAC EPA 2
- HVAC EPA 3
- HVAC EPA UNIVERSAL
References
References available upon request
Timeline
Stage Hand
Rhino Staging & Events Production
02.2024 - Current
Stage Hand / Audio Tech , Light
Crew1
11.2023 - 02.2024
HVAC Technician
Technicican
05.2023 - 11.2023
Customer Service Representative
Alorica
01.2023 - 05.2023
Customer Service Representative
Bacon Inc.
04.2022 - 12.2022
Customer Service Representative
Standard Premium Finance
07.2021 - 03.2022
Customer Service Representative
Delta 5
04.2020 - 07.2021
South Florida Air Conditioning Academy - Relevant Coursework
South Florida Air Conditioning Academy
High School Diploma -
Homestead Senior High School
- HVAC EPA 1
- HVAC EPA 2
- HVAC EPA 3
- HVAC EPA UNIVERSAL
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