Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elon Sowell

San Pablo,CA

Summary

Dedicated and results-driven retail and operations professional with over 20 years of experience in retail management, sales optimization, and customer service. Proven expertise in inventory control, team leadership, and revenue growth strategies. Passionate about streamlining operations, driving sales performance, and fostering high-performing teams.

Overview

22
22
years of professional experience

Work History

Travel Agent

Majestic Royal Travel
Berkeley, CA
09.2024 - Current
  • Provided end-to-end travel solutions, ensuring smooth client experiences
  • Negotiated vendor contracts, securing optimal travel deals
  • Managed multiple bookings with high accuracy and coordination

Retail Manager

BBA Bookstore/Cal Student Store
Berkeley, CA
01.2024 - Current
  • Managed daily store operations, inventory, staff scheduling, and policy compliance
  • Revamped store layout and merchandising, increasing sales by 20% in Q1
  • Implemented customer retention strategies, enhancing repeat business
  • Led staff training initiatives to improve customer service standards

Online Boutique Owner

Destiny's Chic
Berkeley, CA
08.2020 - Current
  • Established and managed a thriving e-commerce business, increasing sales by 35% in six months
  • Developed marketing strategies for social media, improving brand visibility
  • Optimized inventory based on sales trends and analytics

Assistant Store Manager / Sales Manager

Staples
Pinole, CA
01.2022 - 07.2023
  • Assisted in driving sales growth across multiple product categories
  • Trained sales teams, improving customer engagement and conversion rates
  • Introduced performance tracking systems, boosting team productivity by 15%

Multi-Site Gift Shop Director

Morrison Healthcare
Oakland, CA
06.2015 - 10.2020
  • Oversaw operations across multiple locations, optimizing sales strategies
  • Negotiated vendor contracts, reducing procurement costs
  • Implemented targeted marketing campaigns, driving a 30% YoY sales increase

Center Manager

FedEx Office & Print
Berkeley, CA
03.2006 - 07.2014
  • Led a 25-person team, achieving 95% customer satisfaction
  • Developed and managed store budgets, consistently meeting financial goals
  • Streamlined operations, increasing service efficiency by 25%

Manager I, Operations

Walmart
Oakland, CA
03.2003 - 02.2006
  • Managed high-volume retail operations, optimizing inventory and sales
  • Implemented loss prevention strategies, reducing shrinkage
  • Developed vendor relationships to enhance stock availability and pricing

Education

Bachelor's Degree - Business Administration

California State University, East Bay
06.2006

Skills

  • Retail Management & Operations
  • Leadership & Team Development
  • Customer Service Excellence
  • Sales & Revenue Growth Strategies
  • Inventory Control & Loss Prevention
  • Staff Training & Performance Improvement
  • Financial Planning & Budgeting
  • Vendor & Stakeholder Relations
  • Visual Merchandising & Store Optimization

References

References available upon request.

Timeline

Travel Agent

Majestic Royal Travel
09.2024 - Current

Retail Manager

BBA Bookstore/Cal Student Store
01.2024 - Current

Assistant Store Manager / Sales Manager

Staples
01.2022 - 07.2023

Online Boutique Owner

Destiny's Chic
08.2020 - Current

Multi-Site Gift Shop Director

Morrison Healthcare
06.2015 - 10.2020

Center Manager

FedEx Office & Print
03.2006 - 07.2014

Manager I, Operations

Walmart
03.2003 - 02.2006

Bachelor's Degree - Business Administration

California State University, East Bay

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