Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elona Wimett

Duncannon,Pennsylvania

Summary

Exceptionally organized Housekeeper Supervisor bringing 2 years in commercial and residential cleaning. Adept at efficiently completing tasks in independent or team-based fashions to achieve and maintain high client satisfaction. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Overview

2
2
years of professional experience

Work History

Housekeeper Supervisor

Self-employeed
Duncannon, United States
06.2020 - 02.2022
  • Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
  • Oversaw laundry operations by sorting clothing by color, loading and unloading washing machines and dryers and folding laundry in neat piles.
  • Polished and dusted furniture, antiques and high-priced valuables to preserve pieces.
  • Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Verified cleanliness and organization of storage areas and carts.
  • Dusted picture frames and wall hangings with cloth.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Adhered to professional house cleaning checklist.

Lead Hostess

Outback Steakhouse
Mechanicsburg, PA
09.2019 - 02.2020
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Answered customer questions about hours, seating and menu information.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Documented reservations and communicated changes to guests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.

Education

Bachelor of Science - Sociology And Criminology

Millersville University of Pennsylvania
Millersville, PA

High School Diploma -

Susquenita High School
Duncannon, PA
05.2019

Skills

  • Work Planning and Organization
  • Professional and Courteous
  • Time-Management
  • Stock Planning
  • Problem solving skills
  • Service-Oriented
  • Team Support
  • Employee Work Scheduling
  • Safety Measures
  • Hospitality Management

Timeline

Housekeeper Supervisor

Self-employeed
06.2020 - 02.2022

Lead Hostess

Outback Steakhouse
09.2019 - 02.2020

Bachelor of Science - Sociology And Criminology

Millersville University of Pennsylvania

High School Diploma -

Susquenita High School
Elona Wimett