Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elora Kasinger

Lakewood,CO

Summary

Reliable employee with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. In conclusion would make a great addition to any team!!!

Overview

15
15
years of professional experience

Work History

Lead Bartender

Grandmas House
03.2021 - 05.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Ast. Manager

Flo Jo's Tavern
04.2018 - 01.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed strategy to increase sales and drive profits.

Asst. GM

Five Guys Burger And Fries
06.2014 - 02.2018
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Shift Lead to Asst. Manager

Shell Gas Station
02.2011 - 01.2014
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.

Cashier Assistant

Quiznos
03.2008 - 01.2011
  • Met customer needs through polite, friendly and attentive service.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained new cashier team members in customer service and money handling processes.
  • Worked with other associates to support cashiers and management needs.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.

Education

High School Diploma -

Huntington Beach High School
Huntington Beach, CA

Skills

  • Custom Drink Preparation
  • Stamina and Endurance
  • Regulator Compliance
  • Patron Experiences
  • Responsible Alcohol Service
  • Credit and Cash Transactions
  • Food Running
  • Glassware Polishing
  • Operational Efficiency
  • Liquor, Beer and Wine Knowledge
  • Staff Management
  • Cash Handling and Management
  • Dining Room Management
  • Customer Service
  • Preparing Garnishes
  • Safe Food Handling Procedures
  • Overseeing Deliveries
  • Hospitality Service Expertise
  • Food Sales and Promotion
  • Safety and Sanitation Standards
  • Professional Service Standards
  • Organizational Abilities
  • Sales Expertise
  • Team Training
  • Billing and Payment Processing
  • Age Identification and Compliance
  • Engaging Customers

Languages

Spanish
Professional Working

Timeline

Lead Bartender

Grandmas House
03.2021 - 05.2023

Ast. Manager

Flo Jo's Tavern
04.2018 - 01.2021

Asst. GM

Five Guys Burger And Fries
06.2014 - 02.2018

Shift Lead to Asst. Manager

Shell Gas Station
02.2011 - 01.2014

Cashier Assistant

Quiznos
03.2008 - 01.2011

High School Diploma -

Huntington Beach High School

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Elora Kasinger