ELORA TICKLE

Hardworking medical assistant, competent in both clinical and office support. Trains new staff to handle the rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with procedures and triaging patients.

CPR / First Aid Certified

• Have been performing live music in Charlotte, NC at local businesses and venues for 15 years. Can play the drums (beginner), electric guitar (advanced), bass guitar (intermediate), and sing (advanced). Have organized multiple bands and gigs by networking.

• 10/2017, Present, Volunteer, CMC - Mercy Atrium Hospital, Transported patients and families to and from the reception area and to and from the recovery room, created thank-you bags for discharged patients, filed and sorted paperwork, helped patients fill out patient info documents, delivered and explained the use of CT contrast drinks to patients who were required to drink them before their procedures., Operated the nurse call system to answer the needs of the patients, brought patients drinks, snacks, blankets, and other items to make them more comfortable, re-stocked nursing stations with supplies, answered and transferred incoming calls to the front desk, assisted working nurses with simple tasks, requested transportation for discharged patients., Switched to clerical volunteering during the Covid-19 pandemic (starting July 2020), put together pre-op packets for patients, and cut vacuum filters to make masks. Resumed in-person volunteering in May of 2021., Volunteered in the following departments: ICU, medical admissions, orthopedic recovery, and radiology.
• 12/2019, Present, Volunteer, Operation Christmas Child, Assisted with inspecting, boxing, and shipping gift boxes to be delivered to remote areas around the world. Have participated in this volunteer experience every year in December.
• 05/2023, Present, Volunteer, Autism Charlotte, Participated in multiple volunteer events with an organization focused on supporting individuals aged 5-24 with autism. Have assisted with a weekly bike camp, teaching nights, and hang-out events.
• 01/2022, 03/2023, Volunteer, Care Ring Low-Cost Clinic, Took vital signs and filled out questions as part of the 'rooming' process before patients were seen by a provider. Brought patients back to their rooms before meeting with the provider, and cleaned and sanitized patient rooms before and after their visit. Learned the rooming questions in Spanish in order to communicate with primarily Spanish-speaking patients.