Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Elorie Dort

FL

Summary

Dynamic professional with a proven track record of enhancing patient data accuracy and client relations. Excelled in time management and customer service, significantly improving the reception experience. Skilled in data entry and appointment scheduling, adept at driving efficiency and positive outcomes in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Receptionist

The Key Nursing Home
08.2022 - 11.2024
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed approximately 25-30 appointments daily, communicated with clients, and updated client records.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Medical Records Specialist

Kanner and Pintaluga
06.2021 - 08.2022
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Processed medical records requests from outside providers according to facility
  • Developed and implemented processes to ensure timely and accurate entry of patient medical data

Phone Representative

Fusion
02.2020 - 03.2021
  • Answered inquiries by clarifying desired information; researching, locating, and providing information
  • Provide professional customer service that reflects positively on the company
  • Notify management of any known customer problems

Education

High School Diploma -

South Tech Academy
Delray Beach, FL
06.2021

Skills

  • Time management
  • Customer/Client relations
  • Appointment scheduling
  • File management
  • Data entry

Timeline

Receptionist

The Key Nursing Home
08.2022 - 11.2024

Medical Records Specialist

Kanner and Pintaluga
06.2021 - 08.2022

Phone Representative

Fusion
02.2020 - 03.2021

High School Diploma -

South Tech Academy

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Elorie Dort