Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Eloy Garduno Cervantes

Sherman Oaks,CA
Eloy Garduno Cervantes

Summary

An excellent communicator with over 10 years in demanding setting environments in the administrative, and hospitality fields. My ultimate goal is to obtain a position within the company that will allow me to utilize my extensive work experience for the benefit of the company as well as for my professional advancement.

Overview

15
years of professional experience

Work History

Levy Restaurants

Concession Lead / Supervisor
10.2008 - Current

Job overview

  • Responsible for coordinating with the Concessions Supervisor or Manager on specific needs for that game or event- food, stock, equipment, volume levels, etc.
  • Delivered superior customer service in every interaction and skillfully resolved conflicts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversees accuracy of timekeeping and compliance with OSHA and Health Department regulations.
  • Takes inventory of supplies and equipment; maintains stock at required operational level.
  • Manages the operations of multiple concession stands, while assisting team members and maintaining a safe environment throughout operating hours.

Wedgewood Inc

Office Coordinator
03.2014 - 04.2017

Job overview

  • Acted as a liaison between all departments.
  • Worked directly with the founder, executive vice president(s), chief executive officer and ensured that all of their requests were taken care of in a professional & timely manner.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Served as the point person for mailing, supplies, equipment, errands, and other general clerical work.
  • Organized and scheduled staff meetings, interviews,travel arrangements, etc.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • General data entry.

Fred Leeds Properties

Property Manager
09.2012 - 03.2014

Job overview

  • Handled the daily operations, maintenance, and upkeep of a 80+ unit property
  • Involved in all capacities from finding new tenants in order to fill all vacancies, to sorting through the prospective tenant applications to find the best fit for the property, collecting rents, resolving complaints, and/or initiating evictions when needed
  • Responsible for maintaining records, maintenance and repairs, and being knowledgeable of the Landlord-Tenant laws.
  • Maintain a professional communication with the maintenance, leasing, and accounts receivable departments to ensure all requests and work were properly completed.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Preserved a great rapport with tenants.
  • Maintained excellent cleanliness of the property at all times.

Education

Glendale Community College
Glendale, CA

Some College (No Degree)

University Overview

Skills

  • Remarkable organizational skills
  • Self starter with strong initiative and leadership skills
  • Exceptional verbal and communication skills
  • Outstanding guest service/relations
  • Capable of working efficiently in a team or with little to no supervision
  • Excellent phone etiquette
  • Bilingual in English & Spanish
  • Integrity, professionalism, and confidentiality
  • Exceptional follow up skills
  • Time management and deadline orientation
  • Experience working with or managing a team of people
  • Notable multitasker
  • 2 years experience in an administrative role
  • 2 years experience in a property management role
  • 6 years experience customer service/hospitality experience

Timeline

Office Coordinator
Wedgewood Inc
03.2014 - 04.2017
Property Manager
Fred Leeds Properties
09.2012 - 03.2014
Concession Lead / Supervisor
Levy Restaurants
10.2008 - Current
Glendale Community College
Some College (No Degree)

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Eloy Garduno Cervantes