Summary
Overview
Work History
Education
Skills
Timeline
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ELOY REYES

College Point,New York

Summary

Motivated and enthusiastic manager with four years of experience specializing in fast, casual and fine dining; ability to represent establishment with friendly, professional demeanor at all times while functioning efficiently and effectively with staff and management at all levels. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

11
11
years of professional experience

Work History

Freezer Manager

FreshDirect
Bronx, Ny
12.2017 - Current
  • Managing workflow One of a supervisor’s most important responsibilities is managing a team. ...
  • Training new hires ...
  • Creating and managing team schedules ...
  • Reporting to HR and senior management ...
  • Evaluating performance and providing feedback
  • Ensures that Warehouse materials are rotated and stored properly.
  • Provides leadership to direct reports while focusing on process improvements, and creating a high performance supervisory

Manager

21 Dressings
Great Neck, NY
05.2015 - 08.2015
  • Trained employees in food preparation, as well as service, sanitation, and safety procedures
  • Compiled and balanced cash receipts at the end of the day or shift
  • Performed various financial activities which included, but were not limited to, cash handling, deposit preparation, and payroll
  • Supervised and participated in kitchen and dining area cleaning activities
  • Resolved customer complaints regarding food service
  • Maintained inventories of food, equipment, small ware, liquor, and report shortages to designated personnel
  • Observed and evaluated workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.

Restaurant Assistant Manager

Taco Joes
Westbury, NY
07.2012 - 05.2015
  • Managed restaurant operations in terms of staffing
  • Ensured provision of service in terms of order accuracy and time management
  • Ensured smooth coordination between the front and back-end activities
  • Managed, oversaw and maintained inventory of stocks and supplies
  • Tended to customer complaints and inquiries
  • Monitored procurement, storage, preparation, cooking, handling, and serving of food
  • Removed trash and disposed of same properly
  • Hosted and assisted with private events and parties
  • Ensured the maintenance of a clean and safe environment.

Education

Associates Degree -

LaGuardia Community College

Flushing High School -

Flushing, NY

Skills

  • Detail-oriented
  • Proficient and skillful with construction tools
  • Organized
  • Motivated and responsible
  • Building and construction
  • Experience with POS System
  • Fluent in English and Spanish
  • Heavy lifter
  • Excellent managerial and customer service skills
  • Business Development
  • Workforce Management
  • Performance Management
  • Policy Implementation
  • Staff Development

Timeline

Freezer Manager

FreshDirect
12.2017 - Current

Manager

21 Dressings
05.2015 - 08.2015

Restaurant Assistant Manager

Taco Joes
07.2012 - 05.2015

Associates Degree -

LaGuardia Community College

Flushing High School -

Flushing, NY

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ELOY REYES