Elrika Howell
Greenville,NC
Summary
Healthcare professional with strong foundation in patient care, medical support, and phlebotomy practices. Adept at handling patient needs, collaborating with healthcare teams, and ensuring clean and safe environment. Known for reliability, adaptability, and commitment to achieving positive patient outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Greenville Healthcare and Rehab
10.2024 - Current
- Provide high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Nursing Assistant
MacGregor Downs Health Center
02.2023 - 11.2024
- Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Nursing Assistant
Vidant Beaufort Hospital
04.2021 - 11.2021
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Supervisor in Charge/ Medication Tech
Spring Arbor of Greenville
08.2017 - 11.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Call Center Representative
Focus Services
08.2017 - 03.2019
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Nursing Assistant/Medication Aide
Cypress Manor
07.2015 - 07.2017
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Nursing Assistant
Roanoke Landing & Rehab
01.2014 - 01.2015
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Cashier
Burger King
07.2014 - 10.2014
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Education
Certificate - Phlebotomy
Pitt Community College
Winterville, NC06-2025
Certificate - Pharmacy Technician
Beaufort Community College
Washington, NC06.2017
Certificate - Nursing Assistant
Martin Community College
Williamston, NC06.2014
High School Diploma -
Plymouth High School
Plymouth, NC06.2008
Skills
- Patient care
- Basic life support
- Critical thinking
- Active listening
- Data entry
- Microsoft teams
- Venipuncture
- Specimen handling
Certification
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
- CMT - Certified Medication Technician
- Phlebotomy Training
Timeline
Nursing Assistant
Greenville Healthcare and Rehab
10.2024 - Current
Nursing Assistant
MacGregor Downs Health Center
02.2023 - 11.2024
Nursing Assistant
Vidant Beaufort Hospital
04.2021 - 11.2021
Supervisor in Charge/ Medication Tech
Spring Arbor of Greenville
08.2017 - 11.2020
Call Center Representative
Focus Services
08.2017 - 03.2019
Nursing Assistant/Medication Aide
Cypress Manor
07.2015 - 07.2017
Cashier
Burger King
07.2014 - 10.2014
Nursing Assistant
Roanoke Landing & Rehab
01.2014 - 01.2015
Certificate - Phlebotomy
Pitt Community College
Certificate - Pharmacy Technician
Beaufort Community College
Certificate - Nursing Assistant
Martin Community College
High School Diploma -
Plymouth High School
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