Human Resources professional with strong focus on team collaboration and achieving results. Skilled in recruitment, employee relations, and benefits administration. Reliable and adaptable, capable of managing changing needs and priorities. Known for effective communication and problem-solving abilities, ensuring positive workplace environment and efficient HR operations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resource Administrator
The Water Restoration Group LLC
12.2017 - Current
Direct personnel, training and labor relations activities
Advise managers on organizational policy matters and recommend needed changes
Conduct orientations to foster positive attitude toward organization objectives
Identify staff vacancies and recruit, interview, and select best applicants
Onboarding process of new employees
Creation of new compensation structure to boost morale
Quarterly award recognition, employee engagement surveys to foster positive work environment
Updated company job descriptions to reflect changing roles
Creation of employee handbook, adhere to legal and benefit structures
Work closely with management and associates to improve working relationships, build morale increase productivity and retention
Work closely with payroll manager
Administration of performance evaluations, promotions and wage increases
401k retirement plan administration
Vacation and sick time management
FMLA, Leave of absence management
Ensuring compliance with worker compensation claims
Ensuring compliance with all applicable state and federal election laws, rules and regulations
Ensuring the company adheres to legal standards and in-house policies
Operations Manager
CVS Pharmacy
01.2007 - 01.2017
Supervise staff of 18 employees
Recruit employees
Onboarding process
Coaching and training of employees
Yearly audits of I-9 files
Merchandising projects
Implement Plano-grams
Inventory management
Order control management
Implement Loss Prevention compliance
Payroll management
Deliver exceptional customer service
Compliance with regulatory election laws, rules and regulations
Compliance with W/C claims
Education
Human Resources Management Certificate -
UM
Real Estate License -
Bachelor of Arts - Business Management
Baldwin Wallace College
Berea, Ohio
Skills
Talent Acquisition Expertise
Workers’ Compensation Management
HR Compliance Audits
Payroll Processing Skills
HR Policy Development
Staff Support Services
Staff Skill Enhancement
Customer Relations
Drafting Comprehensive Employee Policies
OSHA Standards Adherence
Resourceful Issue Resolver
Compliance Management
Relationship-Driven
Retirement Plan Administration
Certification
Member, NAR
Bilingual (English and Spanish)
Timeline
Human Resource Administrator
The Water Restoration Group LLC
12.2017 - Current
Operations Manager
CVS Pharmacy
01.2007 - 01.2017
Real Estate License -
Member, NAR
Bilingual (English and Spanish)
Human Resources Management Certificate -
UM
Bachelor of Arts - Business Management
Baldwin Wallace College
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