Elsa M Balux Cux
Queens,NY
Summary
Punctual and professional worker.
Focused and collaborative team player, skilled in communicating and translating customer requests. Highly motivated employee eager to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively without supervision and quickly mastering new skills. Dedicated to giving each customer a positive and memorable experience. Offers excellent technical skills with software and applications, ability to handle challenging work, and excellent time management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Costumer Service, Preparation, Cleaning, Cook...
Setagaya
Manhattan , New York
02.2019 - 05.2024
- Maintaining a clean work environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Performing basic administrative tasks, such as ordering supplies.
- Coordinating with waitstaff to ensure timely delivery of food and beverages to customers.
- Resolving customer complaints about the quality of services provided.
- Organizing storage areas for efficient use of space.
- Portion control, using appropriate utensils during preparation and plating.
- Preparing dishes in a fast-paced environment, working with teammates to maintain a high rate of customer satisfaction.
- Effectively communicating with wait staff about allergies and dietary restrictions of customers.
- Monitoring inventory and ordering ingredients to replenish freezers, coolers, and pantry.
- Prepare beverages according to exact instructions and recipe specifications.
- Collect and receive payments (cash or credit card) from customers.
- Verify customer identification, depending on age.
- Assess customer preferences and needs according to their requirements, and make appropriate recommendations.
Education
Bachelor of Science - Education And Social Sciences
La Salle School
Guatemala10-2018
Skills
- Fine Dining
- Recipe-based cooking
- Sanitation
- Dish preparation
- Customer Service
- Food presentation
- Order Verification
- Surface cleaning
- Food Preparation
- Focused and disciplined
- New Hire Training
- Positive and professional
- Sanitation Practices
- Portion Control
- Mixing of fresh ingredients to prepare cocktails according to menu specifications
- Cleaning and organization
Affiliations
- Photographer
- Autonomous community social media manager (intermediate)
Certification
- Food protection certification.
- Construction Safety and Health.
- The Recreational UAS Safety Test (TRUST) Completion Certificate.
- B2 ITB English Language Certification
- Certification “How to achieve the ideal profile of the university professional, facing the demands of a competitive society”.
- American Bartenders School Certification.
Languages
Spanish
Full Professional
English
Professional
Timeline
Costumer Service, Preparation, Cleaning, Cook...
Setagaya
02.2019 - 05.2024
Bachelor of Science - Education And Social Sciences
La Salle School
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