Elsa Carpenter
Stockton,CA
Summary
Highly energetic and engaging individual with a sincere passion for connecting with others. Thrives in independent work environments and is self-motivated. Demonstrates the ability to research, develop, and implement assigned tasks or projects. Passionate about continuous learning and eager to contribute current expertise in forging strong client relationships to drive success.
Overview
18
18
years of professional experience
Work History
Owner/ Operator
Tracy Pool Service and Repair
04.2016 - 03.2022
- Managed day-to-day business operations, serving an average of 150 local pools and 15 commercial accounts
- Organized routes and dispatched service calls
- Established and enforced safety procedures
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
- Increased customer loyalty through the development of personalized marketing efforts.
Car Salesperson
Tracy Honda
04.2015 - 09.2017
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various vehicle models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Facilitated clear communication between dealership and customers.
- Provided exceptional customer service, developing strong rapport with customers.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Built customer loyalty and retention, leading to numerous positive reviews and referrals.
Safety Officer/Human Resource Assistant/Event Organizer
Delta Removal and Demolition
03.2004 - 09.2007
- Implemented safety program and assured coherence to OSHA standards
- Coordinated and conducted safety meetings in English and Spanish.
- Handled human resources responsibilities for Spanish speaking employees
- Participated in recruitment and selection process for new hires.
- Fostered existing business customer relations
- Identified new business development opportunities through networking events and trade shows.
- Attended business development industry conferences, meetings and company-hosted events.
Education
Liberal Arts -
San Joaquin Delta College
Stockton, CaliforniaLiberal Arts -
National University
Stockton, CaliforniaSkills
- Excellent interpersonal skills
- Teaching and coaching abilities
- Business management
- Strong organizational skills
- Client relationship management
- Creative thinking
- Event planning
- CRM software proficiency
- Fluent in Spanish
Timeline
Owner/ Operator
Tracy Pool Service and Repair
04.2016 - 03.2022
Car Salesperson
Tracy Honda
04.2015 - 09.2017
Safety Officer/Human Resource Assistant/Event Organizer
Delta Removal and Demolition
03.2004 - 09.2007
Liberal Arts -
San Joaquin Delta College
Liberal Arts -
National University
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