Elsa Castellanos
San Jose,CA
Summary
Dynamic Human Resources Generalist with 20 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation. Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment.
Overview
23
23
years of professional experience
Work History
Human Resources Generalist
Securitas Security Services USA
11.2023 - Current
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Managed talent acquisition process, resulting in improved candidate quality and faster tim
- Improved organizational culture and morale through the implementation of employee engagement initiatives.
Human Resources Generalist
Securitas Security Services USA
04.2021 - 11.2023
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Reduced employee turnover by creating a comprehensive onboarding program for new hires.
- Enhanced employee satisfaction by implementing new HR policies and procedures.
- Managed employee relations, resolving conflicts and fostering a positive work environment.
- Managed benefits administration, ensuring timely enrollment and accurate processing of claims.
- Enhanced employee satisfaction by effectively managing leave of absence requests and providing timely responses.
- Streamlined the leave of absence process for increased efficiency, leading to reduced processing time.
- Developed comprehensive training materials for HR staff on handling leaves of absence accurately and efficiently.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Collaborated with department heads in developing staffing strategies, supporting company growth objectives.
- Managed employee relations issues, resolving conflicts professionally and fostering a positive work environment.
- Increased efficiency in payroll processing through the implementation of automated systems and software.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Human Resources Specialist
Securitas Security Services
10.2000 - 04.2021
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Enhanced employee satisfaction by effectively managing benefits enrollment and addressing concerns in a timely manner.
- Streamlined benefits administration processes for increased efficiency and reduced errors.
- Assisted in the development of comprehensive benefits packages to attract top talent and retain existing employees.
- Ensured compliance with federal, state, and local regulations by maintaining accurate records of employee benefits plans.
- Conducted thorough candidate interviews and background checks to ensure optimal fit for open positions.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Ensured legal compliance in all hiring practices by staying current on relevant regulations and adhering to industry standards.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
Skills
- Records Management
- Employee Onboarding
- Policy Implementation
- New Employee Orientations
- Employee Counseling
- Training and Development
- Employment Law
- Attention to detail
- Project management
- Information Security
- Paperwork Processing
- Case Management
- Benefits Administration
- Employee Relations
- Problem Solving
Languages
Spanish
Professional Working
Timeline
Human Resources Generalist
Securitas Security Services USA
11.2023 - Current
Human Resources Generalist
Securitas Security Services USA
04.2021 - 11.2023
Human Resources Specialist
Securitas Security Services
10.2000 - 04.2021
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