ELSA DAVILA
Ocoee,FL
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Volunteer
American Red Cross
Office Manager
Vein Health Clinics
10.2021 - 05.2023
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Office Manager
Horizon West
03.2020 - 10.2021
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Medical Assitant, Assistant Manager and Medical Assistant
Growing Together Pediatrics
06.2016 - 03.2020
Assistant Manager/Lead MA, Office Manager
Orange Pediatrics
10.2014 - 05.2016
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Assistant Manager
Bass Store
01.2014 - 04.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate - Science
Seminole State College
Orlando, FLValencia College, EducationFlorida Technical College
Orlando, FLHigh School Diploma -
West Orange High School, Education
Winter Garden, FLSkills
- Experience with different EMR's like: Epic, Amazing charts, Perfect Care, All Scripts, Dr Chronos, E-Clinical Works and Athena
- Demonstrates ability to solve common problems and to provide immediate solutions
- Ensures that all new team members are onboarded and receive proper training according to policies and procedures
- Manages care team front and back-Office medical assistants (12 members)
- Provides excellent customer service
- Assists providers with obtaining and maintaining credentialing, hospital portal access, state licenses, and professional memberships
- Monitor all clinical functions and seeking input from providers, as needed
- Informs management about current office trends, and recommends new policies or facilitates Improvements to current policies and workflows
- Clinical working knowledge and ability to perform clinical duties to take vital signs, review medications, irrigate eyes, performed Allergy test "Skin test”, performed EKG, assist physician during circumcision and ear piercing procedure
- Prepared and administered injections, medications as directed by physician
- Explained treatment, procedures by physician instruction to patients
- Maintain total confidentiality
- Coordinate and maintain staff and provider schedules
- Monitor accruals, overtime, and scheduled/unscheduled
- Time off preparation and submission of staff and Physician payroll
Certification
- Certified BLS HIPPA and OSHA/Blood Pathogen Standards
- CMA
Languages
English
Spanish
Timeline
Office Manager
Vein Health Clinics
10.2021 - 05.2023
Office Manager
Horizon West
03.2020 - 10.2021
Medical Assitant, Assistant Manager and Medical Assistant
Growing Together Pediatrics
06.2016 - 03.2020
Assistant Manager/Lead MA, Office Manager
Orange Pediatrics
10.2014 - 05.2016
Assistant Manager
Bass Store
01.2014 - 04.2016
Volunteer
American Red Cross
Associate - Science
Seminole State College
Valencia College, EducationFlorida Technical College
High School Diploma -
West Orange High School, Education
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