Summary
Overview
Work History
Education
Skills
Timeline
Generic
Elsa Garcia

Elsa Garcia

Austin,TX

Summary

Dynamic entrepreneur and compassionate caregiver with a proven track record in small business operations and client service excellence, notably at Love’s Cleaning Service. Skilled in relationship building and business management, I have successfully increased customer satisfaction and fostered strong team collaboration. My approach combines effective communication with strategic business planning, driving both growth and positive client outcomes.

Overview

8
8
years of professional experience

Work History

Owner

Love’s Cleaning Service
07.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Data Entry Clerk

Aguilera Tax Service
01.2023 - 10.2024
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Sorted documents and maintained organized filing process.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.

Caregiver

Ana Williams
01.2023 - 05.2024
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained entire family's schedule and organized events.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.

Caregiver

Mary Lopez
03.2022 - 09.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Crew Member

Hospitality Staffing
07.2020 - 11.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Caregiver

Carestream Health
02.2018 - 11.2020
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.

Caregiver, Special Needs

Direct Care
11.2016 - 12.2016
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
  • Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
  • Communicated well both verbally and in writing with clients, guardians, and medical professionals.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Ensured timely administration of medications and treatments as prescribed by medical professionals.
  • Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
  • Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
  • Offered support to assist with supervising special needs individuals in home.
  • Increased client''s independence with consistent skill-building exercises and positive reinforcement.
  • Improved clients'' communication skills through tailored speech therapy exercises and activities.
  • Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
  • Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.

Education

GED - N/a

N/a
N/a
04.2015

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Business management
  • Business planning

Timeline

Data Entry Clerk

Aguilera Tax Service
01.2023 - 10.2024

Caregiver

Ana Williams
01.2023 - 05.2024

Caregiver

Mary Lopez
03.2022 - 09.2022

Owner

Love’s Cleaning Service
07.2021 - Current

Crew Member

Hospitality Staffing
07.2020 - 11.2020

Caregiver

Carestream Health
02.2018 - 11.2020

Caregiver, Special Needs

Direct Care
11.2016 - 12.2016

GED - N/a

N/a

Similar Profiles

CREATE PROFILE
Elsa Garcia