Elsa Gonzalez
Allegan,MI
Overview
8
8
years of professional experience
Work History
Liquid Packaging Specialist
Perrigo
Allegan , MI
08.2022 - Current
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
Tablet Packaging Specialist
Perrigo
Allegan, MI
05.2019 - 08.2022
- Assisted with quality and production process improvements to support new packaging initiatives. Monitored teamwork performance and elevated production or personnel issues to management.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Interacted with inspection departments to address and resolve packaging issues. Documented order updates by inputting data into system.
Shift Supervisor
Rite Aid
Allegan, MI
03.2019 - 05.2019
- Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely manner, and responding to customer complaints/concerns.
- Assist with thegeneral appearance of the store by ensuring a safe and pleasing environment for both customers and associates.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
Key sales
Piercing Pagoda
Lake Wales, FL
11.2018 - 03.2019
- I am responsible for performing a number of tasks such as presenting jewelry, conducting sales, running credit cards, and inspecting the merchandise. Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
Sales Cashier/Stocker Associate
Alaska commercial Inc
Kotzebue, AK
02.2016 - 04.2018
- Sales cashier I greeted customers, made sure customers had a pleasant shopping experience, and assisted them in finding anything they were looking for. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Mentored new team members on POS system operation, customer service strategies, and sales goals. Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Received and processed stock into the inventory management system.
Secretary II
Northwest Arctic Borough School District
Kotzebue, AK
02.2016 - 04.2018
- Maintains a schedule by organizing calendars for school events, arranging meetings, and conferences.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Provided clerical support to company employees by copying, faxing and filing documents. Recorded expenses and maintained accounting records.
Education
Associate Of Liberal Arts - Business Administration
Kalamazoo Valley Community College
Kalamazoo, MI08.2023
High School Diploma -
Haines City Senior High School
Haines City, FL06.2014
Skills
- Customer service
- Stocking and replenishing
- POS systems expert
- Work Crew Dispatch
- Administrative support
- Time management
- Good telephone etiquette
- Teamwork
- Multitasking ability
- Work Order Preparations
- Database Administration
Languages
Spanish
Native or Bilingual
Timeline
Liquid Packaging Specialist
Perrigo
08.2022 - Current
Tablet Packaging Specialist
Perrigo
05.2019 - 08.2022
Shift Supervisor
Rite Aid
03.2019 - 05.2019
Key sales
Piercing Pagoda
11.2018 - 03.2019
Sales Cashier/Stocker Associate
Alaska commercial Inc
02.2016 - 04.2018
Secretary II
Northwest Arctic Borough School District
02.2016 - 04.2018
Associate Of Liberal Arts - Business Administration
Kalamazoo Valley Community College
High School Diploma -
Haines City Senior High School
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