Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elsa Helms

Indianapolis,IN

Summary

Proven Relationship Banker at Chase Bank, excelling in customer satisfaction through empathetic service and expert banking advice. After 24 years of banking, I am now retired during, my time as a banker there were many times that we had to read certain literature and get an understanding of it. I would read my literature verbatim. I would not add anything or take away. This was because as being one of Jehovah's Witnesses, we are taught to be honest and fair. When reading anything I read it verbatim. For over 40 years I have had the privilege to conduct interactive discussion asking questions and getting a persons opinion and thought. When conducting bible studies. I thoroughly enjoyed the personal contact and interaction of each bible Student.

Overview

23
23
years of professional experience

Work History

Relationship Banker

Chase Bank
04.1997 - 09.2020
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.

Education

High School Diploma -

Tech High School
Indianapolis, IN
06.1980

Skills

  • Relationship building and management
  • Customer Service-Oriented
  • Sales expertise
  • Cash Handling
  • Teller Support
  • Creative Thinking
  • Banking
  • Employee Motivation

Timeline

Relationship Banker

Chase Bank
04.1997 - 09.2020

High School Diploma -

Tech High School
Elsa Helms