Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Elsa Hoyt

Radford,VA

Summary

Friendly and outgoing Pet Sitter devoted to keeping animal environments safe, secure and clean. Background includes working in residential, business and agricultural environments to handle different animal needs. Smoothly coordinate food, medication and housekeeping schedules to maintain optimal animal health and pet owner peace of mind.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13

Years of experience with animals

5

Years of experience working

Work History

Self-employed

Pet Sitter
01.2010 - Current

Job overview

    • Assisted with development of animal behavior modification plans.
    • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
    • Washed, trimmed and brushed animals to maintain good grooming standards.
    • Implemented positive reinforcement training techniques to help pets learn proper behaviors.
    • Gave animals proper attention to promote secure environment in owner's absence.
    • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
    • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
    • Prepared food and water following instructions from pet owners.
    • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
    • Prepared and administered medications and treatments as prescribed by veterinarian.
    • Gave medication to pets following guidelines from owners.
    • Exercised animals regularly with walks and rigorous play activities.
    • Kept cages, kennels, play yards, and grooming areas neat and clean.
    • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
    • Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
    • Fed, watered and cared for goats, sheep and chickens.
    • Communicated professionally with pet owners via phone, email, and text.
    • Monitored animals for behavioral problems and signs of health issues.
    • Followed pet care instructions for dietary needs and medication regimens.
    • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.

Macado's

Retail Associate
02.2022 - 07.2022

Job overview

  • Put together to-go orders.
  • Made desserts
  • Seated parties
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.

Paris Mountain Stables

Farm Hand
12.2019 - 05.2022

Job overview

    • Trained part-time help in livestock care and ranch operations.
    • Maintained condition of stock horses used to herd cattle.
    • Administered feed supplements to cows and other livestock.
    • Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
    • Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
    • Loaded and unloaded farm supplies and materials and stored in correct barn location.
    • Examined animals for signs of sickness and overall herd health.
    • Operated farm equipment such as tractors and trucks with extreme care and precision.
    • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
    • Rotated animals between grazing areas to provide enough access to food.
    • Herded livestock using horses or ranch ATVs.
    • Observed animals and notified supervisor of signs of illness.
    • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
    • Promoted animal safety and health by providing proper nutrition, housing and medical care.
    • Prepared and administered vaccinations and medications to animals.
    • Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.
    • Cleaned stalls, pens, and equipment using tools for optimal health of animals.
    • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
    • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
    • Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form and skills.
    • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
    • Advised students on standard riding gear, proper use and basic care and maintenance.
    • Consulted with veterinarians to diagnose problems and administered prescribed treatments.
    • Assisted with development of animal behavior modification plans.
    • Provided treatment for minor horse injuries.
    • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
    • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
    • Followed pet care instructions for dietary needs and medication regimens.
    • Washed, trimmed and brushed animals to maintain good grooming standards.
    • Prepared horses for specific competitions or tasks.
    • Educated visitors and staff on proper animal care and handling.
    • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
    • Trained animals in behavioral compliance or other special routines or commands.
    • Worked with ranch hands to clean stables and riding areas.
    • Monitored animals for behavioral problems and signs of health issues.
    • Prepared and administered medications and treatments as prescribed by veterinarian.

Djuric Sport-horses

Farm Hand
10.2021 - 12.2021

Job overview

  • Rotated animals between grazing areas to provide enough access to food.
  • Groomed horses to prepare for exhibitions.
  • Examined animals for signs of sickness and overall herd health.
  • Oversaw feeding, watering and health monitoring of horses, prioritizing health and wellness.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Maintained equipment and ranch structures.
  • Worked with ranch hands to clean stables and riding areas.

Revel XP LLC

Curbside Associate
03.2021 - 10.2021

Job overview

  • Unloaded customers cars for planned tailgate parties through this company.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Utilized customer feedback to improve product offerings.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Monitored customer service metrics and performance indicators to identify areas of opportunity.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided product price information to customers.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Maintained relationships with customers to maximize sales opportunities.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prioritized helping customers over completing other routine tasks in store.

Kroger

Front End Associate
01.2021 - 10.2021

Job overview

  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Gathered shopping baskets and carts and relocated to designated areas.

Virginia Tech

Cashier
01.2015 - 09.2020

Job overview

    • Only during football season
    • Monitored self-checkout systems and provided help in resolving complex problems.
    • Addressed customer needs and made product recommendations to increase sales.
    • Restocked and organized merchandise in front lanes.
    • Set up new sales displays each week with fresh merchandise.
    • Answered questions about store policies and addressed customer concerns.
    • Handled cash with high accuracy and took care to check bills for fraud.
    • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
    • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
    • Worked with floor team and managers to meet wide range of customer needs.
    • Worked closely with shift manager to solve problems and handle customer concerns.
    • Tallied cash drawer at beginning and end of each work shift.
    • Maintained current knowledge of store promotions and highlighted sales to customers.
    • Operated cash register to record transactions accurately and efficiently.
    • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
    • Welcomed customers and helped determine their needs.
    • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

Education

Blacksburg High School
Blacksburg, VA

High school diploma
05.2022

Skills

  • Anatomy knowledge
  • Pet Care
  • Farming
  • Front Desk
  • Pet Sitting
  • Customer service
  • Retail Sales
  • Host/Hostess
  • Cash Handling
  • Animal Care
  • Animal handling
  • Childcare
  • Babysitting
  • Dog Handling
  • Meal Preparation
  • Veterinary experience
  • Equine Experience
  • Cashiering
  • Medication Administration
  • Cleaning Experience
  • Valid Driver's License
  • Medication Regimens
  • Pet Exercising
  • Pet Feeding
  • Exercise Regimens
  • Honest and Trustworthy
  • Adaptability and Dependability
  • Feeding and Watering
  • Pet Medication

Timeline

Retail Associate

Macado's
02.2022 - 07.2022

Farm Hand

Djuric Sport-horses
10.2021 - 12.2021

Curbside Associate

Revel XP LLC
03.2021 - 10.2021

Front End Associate

Kroger
01.2021 - 10.2021

Farm Hand

Paris Mountain Stables
12.2019 - 05.2022

Cashier

Virginia Tech
01.2015 - 09.2020

Pet Sitter

Self-employed
01.2010 - Current

Blacksburg High School

High school diploma
Elsa Hoyt