Elsa Lamphere
Canutillo,TX
Summary
Dynamic professional with extensive management experience in office operations and cross-functional teams. Proven track record in problem-solving and effective communication, leading to enhanced collaboration and increased productivity.
Overview
25
25
years of professional experience
Work History
Office Manager
Fostering Wellness
Springfield, VT
07.2023 - 07.2025
- Managed all needed Office Operations.
- Insurance Verifications for Insured Patients.
- Maintained comprehensive filing for Chiropractic notes, correspondence, and essential documents.
- Managed front desk operations, greeted patients.
- Handled scheduled appointments.
Scanning Director of Operations
Newsbank Inc
Chester, VT
02.2005 - 06.2023
- Oversaw daily operations, ensuring efficiency and adherence to quality standards.
- Managed cross-functional teams to align departmental goals effectively.
- Developed operational policies that enhanced workflow and productivity across departments.
- Streamlined interdepartmental communication processes to foster improved collaboration.
- Facilitated training programs, enhancing staff skills and competencies.
- Resolved customer service issues promptly, maintaining high levels of customer satisfaction.
US Marine Sgt
USMC
Camp Pendleton, California
02.2000 - 03.2004
- Led training sessions for junior Marines on safety protocols and equipment use.
- Conducted thorough inspections of equipment to ensure operational readiness.
- Performed maintenance on vehicles, weapons, and other military equipment.
- Participated in humanitarian aid missions in foreign countries.
Education
Associate of General Studies - General
Central Texas College
Killeen, TX03-2009
Skills
- Management experience
- Interpersonal skills
- Document management
- Problem solving
- Policy development
- Effective communication
- Time management
- Insurance verification
Affiliations
- Gardening
- Cooking
- Mixology (herbal tinctures, concoctions, syrups)
- Hiking
- Strong Cultural Appreciation for Art
- Marine Corps Meritorious Promotions, three out of the five ranks achieved
Timeline
Office Manager
Fostering Wellness
07.2023 - 07.2025
Scanning Director of Operations
Newsbank Inc
02.2005 - 06.2023
US Marine Sgt
USMC
02.2000 - 03.2004
Associate of General Studies - General
Central Texas College
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