Elsa Lopez
Croton On Hudson,NY
Overview
10
10
years of professional experience
Work History
Unit Coordinator
Sunshine Children's Home And Rehabilitation Center
Ossining, NY
03.2023 - Current
- Oversee daily operations of the nursing unit, ensuring smooth administrative and clinical functions.
- Manage staffing schedules, delegate assignments, and ensure efficient workflow.
- Coordinate clerical tasks, including phone calls, messages, and resident appointments.
- Responsible for ordering and maintaining lab, nursing, and unit supplies.
Front Desk Receptionist
Yorktown Assisted Living Residence
Yorktown Heights, NY
05.2019 - 05.2023
- Monitored and screened visitors, ensuring the security of the facility.
- Performed general administrative duties, including filing, mail sorting, and handling phone inquiries.
- Managed medical and transportation appointments for residents to ensure timely services.
Patient Advisor
SunRiver Health
Peekskill, NY
09.2020 - 05.2021
- Assisted patients with healthcare inquiries and customer service needs, ensuring satisfaction.
- Facilitated communication between care teams, patients, and clinical managers to enhance care coordination.
- Managed appointment scheduling, insurance verification, and medical data entry.
Teller
Wells Fargo
Peekskill, NY
04.2015 - 05.2017
- Engaged with customers to process cash transactions quickly and accurately.
- Performed operational activities in compliance with bank procedures and policies.
- Identified customer financial needs and recommended appropriate services.
Education
Bachelor of Science - Business Administration
Mercy College
Dobbs Ferry, NY05-2021
Associate of Science - Accounting
Westchester Community College
Valhalla, NY05-2013
Skills
- Computer Skills: EMR:eClinicalWorks, PointClickCare, Netsmart, MS Office, Excel, Outlook, PowerPoint
- Certifications: CPR & BLS Certified
Languages: Fluent in Spanish
Timeline
Unit Coordinator
Sunshine Children's Home And Rehabilitation Center
03.2023 - Current
Patient Advisor
SunRiver Health
09.2020 - 05.2021
Front Desk Receptionist
Yorktown Assisted Living Residence
05.2019 - 05.2023
Teller
Wells Fargo
04.2015 - 05.2017
Bachelor of Science - Business Administration
Mercy College
Associate of Science - Accounting
Westchester Community College