Elsa Marquez
North Hills,CA
Summary
Seeking a challenging career, where I can utilize my experience and progress into a higher-level position based on my skills and performance
Overview
22
22
years of professional experience
Work History
Caregiver
I-Home Supportive Service
Chatsworth, CA
09.2022 - Current
- Built strong relationships with clients to deliver emotional support and companionship
- Assist clients with daily living needs to maintain self-esteem and general wellness
- Assist clients with daily activities, including dressing, grooming, meal preparation, and medication reminders
- Assist disabled individuals to foster independence while still closely monitoring safety at all times.
Front office/Administrative Assistant
Dynamic Pool Plumbing
Rancho Cucamonga, CA
06.2020 - 07.2022
- Performed light booking and record keeping
- Maintained computer log, spreadsheets, and track requests for payroll
- Assisted with general office duties printing, scanning, and filing
- Assisted with data entry invoices/deposits.
Corporate Trainer Manager
Burgerim
Encino, CA
05.2017 - 01.2020
- Trained all new managers
- Instructed employee training and onboarding
- Taught time management and daily routine
- Trained MIT how to do proper inventory counts and to maintain proper food cost
- Taught policies, procedures, and information to a range of new employees
- Handled the tasks of following the operational and security policies and procedures of the restaurant.
General Manager
CD Foods Inc., Church’s Chicken
Arleta, CA
06.2010 - 02.2017
- Operations & Sales Team Leadership
- New Business Development
- Customer Relationship Management
- Manage and coordinate third-party vendors
- Financial Management
- Bridge gaps between internal staff and external parties.
Director of Operations
EBI INC. (dba) POPEYES
North Hills, CA
05.2002 - 01.2008
- Responsible for the review of operational records and reports of multi-unit managers and restaurant managers
- Responsible for accounts payable, payroll, managing the organization, projects regarding HR
- Responsible for the strategy to maintain established quality, service, and cleanliness
- Ensured the accuracy and timeliness of all financial reporting
- Responsible for completing any requirement business and/or financial reports.
Skills
- Able to communicate effectively with various concerned employees and other parties
- Excellent presentation, leading, and controlling skills
- Self-starter and highly motivated
- Able to work patiently under pressurized situations and reconstruct the traditional solutions of the organization if necessary
Timeline
Caregiver
I-Home Supportive Service
09.2022 - Current
Front office/Administrative Assistant
Dynamic Pool Plumbing
06.2020 - 07.2022
Corporate Trainer Manager
Burgerim
05.2017 - 01.2020
General Manager
CD Foods Inc., Church’s Chicken
06.2010 - 02.2017
Director of Operations
EBI INC. (dba) POPEYES
05.2002 - 01.2008
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