Elsa Martinez Marty
Shelton,CT
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and result-driven with a passion for growth and efficiency to meet needs and increase service value.
Overview
16
16
years of professional experience
Work History
Project Manager/ Production Specialist
LOCKHEED MARTIN/SIKORSKY
05.2020 - 09.2023
- Managed third-party contracts related to project deliverables.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Production Specialist
BUTLER AEROSPACE
07.2019 - 05.2020
- Planned and managed production activities based on customer job orders; created and reviewed technical manuals
- Submitted technical manuals to on different respective platforms while tracking progress on all orders.
- Maintained effective and conscientious communication with customers in regard to orders via meetings and emails.
- Consistently met deadlines under pressure by prioritizing tasks effectively and working efficiently.
- Incorporated review comments and corrections into existing documentation.
Secretary II / Admin Support
GUILDNET MLTC, LIGHTHOUSE GUILD
10.2015 - 10.2018
- Provided support to senior administrators at the New York office managed calendars scheduled meetings handled correspondence
- Answered directed calls ordered/tracked office supplies
- Assisted QA department in processing record requests made by outside attorneys and when needed, State Auditors
- Derived information from master database
- Maintained effective, conscientious communications with members to address their questions and resolve complaints and insurance coverage issues
- Reputation for quick and accurate response turnaround
- Created mail mergers & letters from Provider Relations Department regarding termination of providers/contracts
- Supported Medicare services department in reproducing and mailing HIPAA forms for Audits
- Scheduled conference rooms and set up/break down computer and AV equipment
- Supported UM (Utilization Management) departments: with Fair Hearing Tracking and Coordination process and reproducing/distributing fair hearing packets for members.
Referral Coordinator/Front Desk
LIGHTHOUSE GUILD CLINIC
09.2014 - 10.2015
- Greeted and assisted visually challenged patients into examination rooms
- Scheduled appointments by phone and in person
- Maintained accurate records and accounts
- Optimized patient satisfaction, provider time and treatment room utilization in balancing and scheduling appointments with an eye to efficiency and orderly patient flow
- Collected and posted payments, co-payments and/or co-insurance reimbursements from patients.
Business Services Manager
CENTERLIGHT, CENTER FOR NURSING AND REHAB
04.2012 - 01.2014
- Patient / Provider liaison, coordinating individual patient care, assigned or reassigned specialty designations, organizing member’s ‘start of care’ date
- Ascribed appropriate medical discipline to each patient record
- Communicated daily with HHA representatives
- Set up patient billing and accounting records for each individual
- Interfaced regularly with Physicians, Nurse Practitioners, PT’S and other professionals involved in nursing and rehab care.
Medical Spanish Telephonic Interpreter
TELELANGUAGE
01.2011 - 04.2012
- Home-based telephone line, called upon to interpret ‘as needed’ English/Spanish medical
- Information/records/communications/testimony for hospitals, EMT personnel physician offices and social service agencies.
Member Services Associate
FIDELIS CARE
11.2009 - 01.2011
- Patient liaison, interacting with customers to solve insurance coverage problems, suggest new products, services and information, and fulfill other aspects of client needs.
Medical Secretary
SHERMAN HEALTH CENTER
07.2007 - 11.2009
- Assisted in clinic office operations verifying insurance, answering multi-line phones, authorizing prescriptions and medical procedures for outpatients
- Collection of co-payments and co-insurance from patients with a strong interface with health insurance companies on their behalf
- 3- ELSA MARTINEZ-MARTY
Education
Associates Degree -
University of Phoenix
8.2018
Skills
- Skillful at juggling multiple priorities and activities
- Detailed Oriented
- Able to quickly grasp new concepts
- Microsoft Office, Word, Excel, PowerPoint proficient, XYvision, Adobe and Framemaker
- Multiple healthcare database systems: ADS, Eclinicalworks, McKesson
- Certification as Medical Records Specialist 4/14
Languages
Spanish
Native or Bilingual
Timeline
Project Manager/ Production Specialist
LOCKHEED MARTIN/SIKORSKY
05.2020 - 09.2023
Production Specialist
BUTLER AEROSPACE
07.2019 - 05.2020
Secretary II / Admin Support
GUILDNET MLTC, LIGHTHOUSE GUILD
10.2015 - 10.2018
Referral Coordinator/Front Desk
LIGHTHOUSE GUILD CLINIC
09.2014 - 10.2015
Business Services Manager
CENTERLIGHT, CENTER FOR NURSING AND REHAB
04.2012 - 01.2014
Medical Spanish Telephonic Interpreter
TELELANGUAGE
01.2011 - 04.2012
Member Services Associate
FIDELIS CARE
11.2009 - 01.2011
Medical Secretary
SHERMAN HEALTH CENTER
07.2007 - 11.2009
Associates Degree -
University of Phoenix
Similar Profiles
Jeremy PaughJeremy Paugh
Electrical Installer-C at Lockheed Martin SikorskyElectrical Installer-C at Lockheed Martin Sikorsky
Huy DoHuy Do
Metal Composite Bonder Sr Specialist at Lockheed Martin/ Sikorsky, Rotary & Mission SystemMetal Composite Bonder Sr Specialist at Lockheed Martin/ Sikorsky, Rotary & Mission System
Yeison A. CastroYeison A. Castro
Mechanic A&P Specialist at Lockheed Martin (Sikorsky)Mechanic A&P Specialist at Lockheed Martin (Sikorsky)
Christopher StanleyChristopher Stanley
Audit Senior at CliftonLarsonAllenAudit Senior at CliftonLarsonAllen
Steven JonesSteven Jones
Journeyman Plumber at Rick’s Plumbing ServiceJourneyman Plumber at Rick’s Plumbing Service