Elsa Olivier
Hollywood,FL
Summary
Driven Area Sales Manager with Four + years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
9
9
years of professional experience
Work History
CDL Truck Driver
Prime
08.2022 - Current
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Area Sales Manager
Capital One
03.2018 - 05.2022
- Executed proven strategies to hit sales quota and help company achieve goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Work closely with internal business partners and teammates to drive cohesion and operational excellence
Case Manager
Borinquen Health Care Center, Inc
01.2015 - 02.2018
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks
Education
Bachelor - Psychology
Florida International University
Miami05.2015
Skills
- Technical Skills:
- Proficient in MAC and PC, Microsoft Office, Excel, and PowerPoint
- Ability to establish and maintain effective working relationships with employees, collaborating
- Profitability Assessments
- Consultative Selling
- Brand Alignment Strategy
- Account and Territory Management
- Client Base Retention
- Route Logs
- Product Distribution
Languages
creole
Native or Bilingual
French
Native or Bilingual
English
Native or Bilingual
Affiliations
References Furnished Upon Request
Timeline
CDL Truck Driver
Prime
08.2022 - Current
Area Sales Manager
Capital One
03.2018 - 05.2022
Case Manager
Borinquen Health Care Center, Inc
01.2015 - 02.2018
Bachelor - Psychology
Florida International University
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