Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dairely Pedroza

Hialeah,FL

Summary

Professional culinary expert equipped with extensive pizza-making experience. Known for consistently high-quality pizzas through precise dough preparation, balanced toppings, and perfect baking techniques. Highly collaborative and results-driven, adaptable to changing kitchen dynamics, and dependable in high-pressure situations.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

10
10
years of professional experience

Work History

Pizza Maker

Little Caesars
05.2021 - 08.2025
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.

Pizza Maker

Rey Pizza
02.2020 - 04.2021
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
  • Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.

Cook

Sky Chefs
01.2016 - 02.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Education

High School Diploma

Martirez De Guanabacoa
Havana, Cuba

Skills

  • Teamwork and collaboration
  • Customer service
  • Safe food handling
  • Food safety
  • Equipment cleaning
  • Order preparation
  • Attention to detail
  • Order taking and processing
  • Customer order management
  • Quality assurance
  • Inventory management

Languages

Spanish
Native or Bilingual

Timeline

Pizza Maker

Little Caesars
05.2021 - 08.2025

Pizza Maker

Rey Pizza
02.2020 - 04.2021

Cook

Sky Chefs
01.2016 - 02.2020

High School Diploma

Martirez De Guanabacoa

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Dairely Pedroza