Elsa Pineda
Glendale,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Detention Deputy
Maricopa County Sheriff's Office
Phoenix, AZ
03.2007 - Current
- Supervised daily operations within detention facility, ensuring compliance with safety protocols and regulations.
- Conducted regular inspections of inmate living areas to maintain security and hygiene standards.
- Managed intake and release processes for detainees, documenting relevant information accurately.
- Trained new deputies on operational procedures, fostering a culture of safety and teamwork.
- Collaborated with law enforcement agencies to coordinate transportation of inmates during transfers.
- Implemented process improvements that enhanced overall efficiency in inmate management procedures.
- Expedited intake processes while maintaining accuracy, ensuring timely placement of new detainees into appropriate housing units.
- Reduced contraband introduction into the facility by conducting thorough searches of incoming individuals and packages.
- Regularly conducted security and sanitation checks.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Responded promptly to emergency situations and provided medical aid.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Processed inmates by taking photographs and fingerprints.
- Enforced rules and regulations to maintain order among inmates.
- Assisted in intake and release of inmates.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Established positive working relationships and maintained boundaries with resident offenders.
- Conducted security checks of inmates and living areas.
Administrative Assistant
Maricopa County Attorney's Office
Phoenix Az
09.1998 - 12.2006
- Managed scheduling and calendar coordination for executive leadership to optimize time management.
- Facilitated communication between departments, ensuring clarity and alignment on key projects.
- Developed and maintained filing systems to enhance document retrieval efficiency and organization.
- Streamlined office processes by implementing digital tools, improving workflow and reducing redundancies.
- review court files for prosecutors ensuring they were in order and complete prior to trial
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Education
High School Diploma -
Central High School
Phoenix, AZ05-1999
No Degree - Business Administration Cerrtificate
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ05-2003
Skills
- First aid and CPR
- Surveillance
- Key control
- Emergency response
- Inmate escorting
- Record maintenance
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Safety and security
- Data entry
- Professional telephone demeanor
- Call center operations
- Microsoft outlook
- Scheduling
Certification
- DOCC- Detention Officer Certification Course
Languages
Spanish
Native or Bilingual
Timeline
Detention Deputy
Maricopa County Sheriff's Office
03.2007 - Current
Administrative Assistant
Maricopa County Attorney's Office
09.1998 - 12.2006
High School Diploma -
Central High School
No Degree - Business Administration Cerrtificate
Maricopa Community Colleges, Rio Salado Community College