ELSA RAMOS
Round Rock,TX
Overview
29
29
years of professional experience
Work History
Commercial Building Maintenance
Lone Star Commercial Cleaning Service
Round Rock, TX
09.2020 - 06.2023
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Created and maintained daily and weekly reports for upper management.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Quality Control Inspector
Marshall's Warehouse
Phoenix, AZ
01.2015 - 08.2020
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Recommended architectural improvements, design solutions, and integration solutions.
OWNER
ELSA CLEANING SERVICE
Phoenix
03.1994 - 08.2020
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
Education
High School Diploma -
Estatal Numero 22
Skills
- Housekeeping Support
- Team Supervision
- Employee Selection
- Coordinate Work
- Professional Communication
- Develop Policies
- Inspect Completed Work
- Facility and Equipment Maintenance
- Accurate and Precise
- Detailed Instruction
- Deadline Management
- Quality Control
Languages
Spanish
Native or Bilingual
Timeline
Commercial Building Maintenance
Lone Star Commercial Cleaning Service
09.2020 - 06.2023
Quality Control Inspector
Marshall's Warehouse
01.2015 - 08.2020
OWNER
ELSA CLEANING SERVICE
03.1994 - 08.2020
High School Diploma -
Estatal Numero 22