ELSA RAYMOND
Middletown
Summary
Patient Camp Counselor with many years of expertise promoting activity participation. Talented at providing behavior monitoring and communicating with parents regarding children's experiences. Reliable individual with community-oriented focus and dedication to health and safety standards for all participants.
Overview
4
4
years of professional experience
Work History
Student Ambassador
Western New England University
01.2024 - Current
- Provided support to parents and prospective students regarding school information.
- Represented the university at various events, providing prospective students with insightful information about campus life.
- Worked with other student ambassadors to plan, organize, and evaluate programming to meet student needs.
- Assisted in planning and organizing events on campus, such as open house, orientation, and alumni reunions.
- Participated in training sessions to stay updated on university policies, programs, and offerings.
- Greeted guests at the university entrance and directed them to appropriate areas of the campus.
- Helped with registration processes and applications.
- Attended or conducted information sessions and application workshops to assist students with course registrations.
- Answered questions from visitors and potential students about university life.
Waitress
Amicis Italian Grill
06.2024 - 09.2024
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bused tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Served alcoholic beverages responsibly in accordance with state laws.
- Greeted customers, answered questions and recommended specials to increase profits.
- Presented food and beverages to guests at tables.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Counselor
Middletown Cooperative Daycare
06.2024 - 08.2024
- Running my own part of a daycare.
- Feeding and monitoring 6-12 children at once.
- Facilitating daily pick-up.
- Cleaning up a space at the end of the day.
- Being in constant communication with parents, with updates about their children.
- Established collaborative relationships with parents and guardians to provide effective care for their children.
- Created a positive, nurturing environment for young students.
Supervisor
Newington Parks & Recreation
02.2021 - 08.2023
- Complying with clients for the Town Hall.
- In charge of locking up the space at night.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Counselor
Newington Parks & Recreation
05.2021 - 08.2022
- Monitored children, ages 3-6.
- Kept up to 100 children under supervision.
- Facilitated different games and activities for all age ranges.
- Supervised children while in different situations (pool, playground, field trips).
- Educated other staff members on the procedures and making sure they were in accordance with it.
- Communicated with parents and keeping them updated on their children.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Offered a safe environment for children to share their feelings and for parents to share their concerns.
Education
Bachelor of Arts - Psychology
Western New England University
Springfield, Massachusetts05.2027
High School Graduate - undefined
Newington High School
Newington, Connecticut06.2023
Skills
- Hard worker
- Excellent communicator
- Willingness to listen and learn
- Organized
- Team player
- Ability to create a welcoming environment
- Open-minded
- Polite
- Student engagement
- Activity planning
- Public speaking
- Problem-solving
- Decision-making
- Digital communications
Awards
Women in Leadership, Stagless Players, Honor Roll, Deans List, Music Clubs, Honors Societies
Timeline
Waitress
Amicis Italian Grill
06.2024 - 09.2024
Counselor
Middletown Cooperative Daycare
06.2024 - 08.2024
Student Ambassador
Western New England University
01.2024 - Current
Counselor
Newington Parks & Recreation
05.2021 - 08.2022
Supervisor
Newington Parks & Recreation
02.2021 - 08.2023
High School Graduate - undefined
Newington High School
Bachelor of Arts - Psychology
Western New England University
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